Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

music not playing

music not playing

I recently bought a tablet from someone literally yesterday(Google Nexus 7), I install spotify, I sign up with my newly created Facebook profile and everytime I click to play a song it doesn't, and it says 'get spotify premium' or something, but I've been told by friends you're able to check it out for free until you subscribe? I'm happy doing that but not until I've been able to try it out first! Please help it's so frustrating.

Reply
1 Reply

When you install spotify from Google Play, it should give you a 48 hour premium trial unless you have had premium in the past. If this didn't happen, you can use the online contact form and someone at Spotify can help. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.

Suggested posts