Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
After one of the latest updates (8.7.72.546) I can only start playback from Google Maps navigation view, but next/previous song buttons are inactive (grayed out).
I've checked this with one older (8.7.58.455) version found (I uninstalled current version and installed from older APK file) and those buttons were active again.
Screenshots below.
Plan
Premium
Country
Poland
Device
Motorola Edge 30 Neo & Nokia 5.3
Operating System
Android 12 & Android 11
Solved! Go to Solution.
This issue seems to be fixed with the latest stable 8.7.76.359 release of the Android app (from Play Store).
I should add that this older APK version had properly updated itself via Google Play Store a minute ago and it's not working again, so the issue was introduced somewhere between 8.7.58.455 and 8.7.72.546
Screenshots with working version 👇
I have the same problem
Looks like it's fixed in beta version that had just landed on my phone: 8.7.76.348
I have the same issue. How can I find this beta version with the fix?
> How can I find this beta version with the fix?
https://community.spotify.com/t5/FAQs/How-do-I-become-a-Spotify-Beta-tester/ta-p/4551518
I reverted to the stable branch to check if the recent update fixed this issue. The bug is still present though with Spotify stable version: 8.7.74.443.
Please merge fix from the beta soon.
Thanks.
Let's hope they implement the fix on the stable release soon.
This issue seems to be fixed with the latest stable 8.7.76.359 release of the Android app (from Play Store).
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…