Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

offline sync not working ?

offline sync not working ?

Hello everyone,

 

i don't understand, i have  aplaylist that i cannot sync on my phone : when i switch offline sync on this playlist, it starts to sync and then switch back to "not offline sync". I makes it only with one of my playlist....

 

Does anyone has the same problem ?

 

Thanks !

Reply
2 Replies

Ty reinstalling the app, and then try to download the playlist again

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

i have the same problem i have the sony z3 compact and i have re instaled the app 12 times and deleted everything that is related to spotify on my phone. i then install it and it is the same.

i download the music to the phone and it is there ! for a short while then it is gone. 

i download it again and the same thing happens again. 

and i cant hear every song and some songs i can only play one time.

 

i have looked at every note there is and nothing helps.

 

Suggested posts