playlist and starred songs gone

[mps19]

I updated my app and removed the old one now playlist is gone. The recovery says I don't have any deleted playlists and logging in and out didn't work. Anyone have a fix?

[Daniel]

So nothing is showing on your account page at www.spotify.com/account in the playlist recovery section?

Are you definately logged in on the right logon... It's easy to accidentally login using Facebook credentials when your account was setup using your email for example.

[MattSuda]

If you still have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

[mps19]

Thanks I will try both of those.