Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

playlist wont download

playlist wont download

My playlist wont download so I can listen offline. Its says I dont have enough device storage but my phone says I have 18 gb available. I have galaxy note 3. Please help
Reply
1 Reply

Hi, 

 

Do you have a separate memory card installed?

Spotify only saves it's songs onto the main storage of your phone, 

 

Try moving some of your other files (e.g. photos) to your memory card

 

Hope this helps, 

John

Suggested posts