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pourquoi mob spotify bug ?

pourquoi mob spotify bug ?

lorsque que je lance l'appli tout se passe bien puis je passe les musics et celles si restent figé, les paroles ne s'affichent pas et je ne peux pas mettre pause
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1 Reply

Hey there,

 

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!

 

This type of issue is commonly related to some damaged cache stored on your device. In this case, we'd first recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

 

Also, since this issue could be also device or version related, include in your next response the make, model and OS version of your device, along with the Spotify version you're currently running to continue investigating it.

 

We'll be on the lookout.

OscarDCModerator
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