Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

premium not working

premium not working

On the website it says that I have premium, and I can download the songs, but when I try to skip one it says it's a premium function.
Reply
4 Replies

Hey @rozsnyaizsofia! Welcome to the Spotify Community. ^^

 

That doesn't sound cool.

Have you tried to restart your app/phone? If that doesn't help either, try to reinstall your app, here's a step by step tutorial. ^^

 

Let me know how it goes. ^^

Peace

I tried to restart my phone byt it still doesn't work ๐Ÿ˜• btw it works on my computer

@rozsnyaizsofia

 

Try to reinstall your app. Here's a step by step tutorial on how to do it. 

 

Let me know how it goes. ^^

Peace

Thank you, I'll try later because I only have mobile data now, not wifi.

Suggested posts