premium service

[frustrated4]

Spotify premuim is supposed to be free with my mobile plan but when i try to download the service i still only get the free version. My mobile carrier has tried to force a download but i still only get the free version. I found nothing on support.spotify.com & can't seem to get an answer from any1. I've tried uninstalling & reinstalling the app & turning my phone off & on but i still get the free version.

[Daniel]

I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.