"Go online to see menu" when trying to add a song to the play queue

[Archie-Opteryx]

Since that latest update to my Android phone when I click three dots next to a track on an offline playlist, to select "Add to Up Next", it tells me I have to go online to see the menu. 

I wondering why I'm paying for a feature, offline playlists, if I have to be online to do anything useful with them?

[Joe · Accepted solution]

Hi. That shouldn't be happening. Try reinstalling spotify following the steps here. If you have the same issue, please post some more details:

1. Model of phone
2. Android version
3. Spotify version
4. Are you using an external SD card?

[Archie-Opteryx]

Hi Joe,

I had another update and it seems to have fixed the problem.

Thanks for the reply 🙂

[JadeLWalker]

Model: Samsung Galaxy S7

Android Ver: 8.0.0

Spotify Ver: 8.5.55.1105

Using external SD

Restarting the app SOMETIMES fixes.

Happens when trying to play or add songs to a playlist.