Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Regular
42968 Views
66 replies
25 likes

42968 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878272 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878272 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26448 Views
4 replies
0 likes

26448 Views
4 replies
0 likes

Spotify closing suddenly in celphone

Spotify works normal, I´m listening to the songs when suddenly the app closes, without any error message. I´ve already try to reinstall, to remove de SD card and it continues happening.Sometimes I don´t even can listening ONE song until the end that ...

marcellecp
Casual Listener
Spotify works normal, I´m listening to the songs when suddenly the app closes, without any error message. I´ve already try to reinstall, to remove de SD card and it continues happening.Sometimes I do...
2017-01-10 3:33:33 PM
2020-03-24 7:33:48 PM
hbeltrano1
Regular
1117 Views
6 replies
1 likes

1117 Views
6 replies
1 likes

Superuser Contribution BAD: Giant Podcast Button on new Home Page

PlanPremiumCountryUSADeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo, latest My Question or IssueThe new changes force on us a GIGANTIC podcast button that is informationally intrusive to the experience of using the Android app. It serves as ...

ConArb42
Regular
Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System Android Oreo, latest My Question or Issue The new changes force on us a GIGANTIC podcast button that is in...
2020-03-14 6:49:49 PM
2020-03-24 1:03:51 PM
ConArb42
Regular
577 Views
6 replies
0 likes

577 Views
6 replies
0 likes

Ständiges ausfallen von Spotify auf dem Huawei P20 lite

Hallo zusammen, hatte bei Spotify bisher immer nur einen Premium Account und habe diesen mit meiner Freundin geteilt. Sie kam auf mich zu und meinte es stürzt in unregelmäßigen Abständen ständig ab und man müsste Spotify dann immerwieder neustarten. ...

Manu187
Visitor
Hallo zusammen, hatte bei Spotify bisher immer nur einen Premium Account und habe diesen mit meiner Freundin geteilt. Sie kam auf mich zu und meinte es stürzt in unregelmäßigen Abständen stä...
2020-03-24 9:25:41 AM
1105 Views
0 replies
0 likes

1105 Views
0 replies
0 likes

Spotify Pausing ALL audio playback randomly on Android

Phone: Pixel 3OS: Android 10 with the November 5 patchSpotify version: 8.5.33.831 There is a bug in the latest Android Spotify app. The Spotify app, without warning, with no notifications, and no user actions will randomly pause any audio media playi...

taward
Newbie
Phone: Pixel 3 OS: Android 10 with the November 5 patch Spotify version: 8.5.33.831 There is a bug in the latest Android Spotify app. The Spotify app, without warning, with no notification...
2019-11-26 3:25:33 AM
2020-03-24 2:42:22 AM
引きこもり
Roadie
754 Views
4 replies
0 likes

754 Views
4 replies
0 likes

app does not start

PlanPremiumCountryNetherlands Device Samsung Galaxy 9Operating SystemAndroid 10 My Question or IssueSpotify app worked well, until one day I could not go online anymore. The app shut itself down when I tried. I installed the app again, updated OS etc...

huysse
Casual Listener
Plan Premium Country Netherlands Device Samsung Galaxy 9 Operating System Android 10 My Question or Issue Spotify app worked well, until one day I could not go online a...
2020-03-18 6:37:05 PM
2020-03-23 9:09:51 PM
huysse
Casual Listener
407 Views
2 replies
0 likes

407 Views
2 replies
0 likes

Album plays in shuffle on Android Auto

Hi -Whenever I try to play anything - album or playlist - through android auto, the songs always play in shuffle mode NEVER in their actual order. Even worse, when I try to play an album from my library, not only will it play a random song, but it wi...

Sifcell
Visitor
Hi - Whenever I try to play anything - album or playlist - through android auto, the songs always play in shuffle mode NEVER in their actual order. Even worse, when I try to play an album from my li...
2020-03-23 8:15:59 PM
445 Views
0 replies
0 likes
android auto
shuffle

445 Views
0 replies
0 likes

Google Home Devices Won't Play Music Saved in My Library

PremiumUSASamsung Galaxy S7 EdgeAndroid 8.0 On both my Google Home and Google Home Mini speakers, Spotify will not connect or play any music saved to my library. For example, if I select an album I have saved or downloaded on my phone, it will play f...

JFloyd97
Newbie
Premium USA Samsung Galaxy S7 Edge Android 8.0 On both my Google Home and Google Home Mini speakers, Spotify will not connect or play any music saved to my library. For example, ...
2019-11-13 12:35:41 AM
2020-03-23 5:56:30 PM
Fennecpaws
Casual Listener
1195 Views
1 replies
3 likes

1195 Views
1 replies
3 likes

Superuser Contribution Kein Ton bei Wiedergabe im Auto via Bluetooth

Hallo, ich nutze Spotify (Premium Account) vorwiegend über die App mit meinem Samsung Galaxy A3 (2017) im Auto. Seit einigen Tagen treten folgende Probleme auf:Songs werden ohne Ton abgespielt, bzw. wenn überhaupt ein paar Takte Musik ertönen, spring...

frischmilchaxel
Visitor
Hallo, ich nutze Spotify (Premium Account) vorwiegend über die App mit meinem Samsung Galaxy A3 (2017) im Auto. Seit einigen Tagen treten folgende Probleme auf: Songs werden ohne Ton ...
2019-11-13 1:01:34 PM
2020-03-23 11:18:18 AM
Covos
Visitor
6718 Views
5 replies
2 likes

6718 Views
5 replies
2 likes

Spotify plays after alarm

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid My Question or IssueSpotify plays with my alarms, but recently after I tur...

Hargass
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Moto G6 Operating System Android &nbsp...
2020-02-06 1:28:31 PM
2020-03-22 4:11:00 PM
S4ltyc4t
Visitor
1659 Views
4 replies
1 likes
Google Clocks

1659 Views
4 replies
1 likes

Equalizer

PlanPremiumCountryPhilippinesDeviceVivo V15Operating SystemAndroid Pie My Question or IssueUp until now, equalizer was under the Music Quality settings but now, it's gone. It disappeared. I have already tried rebooting my phone and doing a clean rein...

Josu32
Visitor
Plan Premium Country Philippines Device Vivo V15 Operating System Android Pie My Question or Issue Up until now, equalizer was under the Music Quality settings but now, it's ...
2020-03-20 9:12:57 AM
2020-03-22 4:13:54 AM
Shaztastic
Visitor
605 Views
1 replies
1 likes

605 Views
1 replies
1 likes

Superuser Contribution Spotify ULTRA slow showing playlists and songs

The Android app is very slow at showing songs or playlists this is both on wifi and Mobile net.It will often think for 30sec. 1 ½ min just trying to slow my playlists or the songs in the playlist and cant just open the app and say i wanna listen to a...

Vonplaf
Music Fan
The Android app is very slow at showing songs or playlists this is both on wifi and Mobile net. It will often think for 30sec. 1 ½ min just trying to slow my playlists or the songs in the playlist a...
2019-10-11 9:02:14 AM
2020-03-22 3:03:47 AM
Harbord2020
Newbie
2478 Views
5 replies
4 likes

2478 Views
5 replies
4 likes

How do I play entire album when listening on phone? (samsung galaxy 9)

PlanFreeCountryUSDeviceSamsung Galaxy 9Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I listen to entire album on my phone?? I can do this on my computer but not on phone??

pr1960
Visitor
Plan Free Country US Device Samsung Galaxy 9 Operating System android (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How can I listen to entire album on my ...
2020-03-21 6:55:11 PM
2020-03-21 9:00:48 PM
Emilia_8
Community Legend
1120 Views
1 replies
0 likes

1120 Views
1 replies
0 likes

Music skipping on Bluetooth Huawei p20

PlanPremiumCountryIrelandDeviceHuawei p20Operating SystemAndroid 9.1 My Question or IssueWhen I am listening to Spotify on my huwei p20 on my car radio, Google home mini(Bluetooth) or galaxy buds my music skips. I don't have this issue with any other...

RyanOhAodha
Visitor
Plan Premium Country Ireland Device Huawei p20 Operating System Android 9.1 My Question or Issue When I am listening to Spotify on my huwei p20 on my car radio, Google home m...
2020-03-21 5:07:41 PM
521 Views
0 replies
1 likes

521 Views
0 replies
1 likes

Perfomance Probleme seit vielen Wochen

PlanPremiumCountryGermanyDevice(iPhone 8, Samsung Galaxy 9+, Samsung Galaxy S20 Ultra, Samsung Galaxy S10e, Samsung Galaxy S10+)Operating System(iOS 12, Android 10, Android 9,etc.) My Question or IssueSeit einigen Wochen hat die App bei mir viele Per...

Mauriceeckerttt
Visitor
Plan Premium Country Germany Device (iPhone 8, Samsung Galaxy 9+, Samsung Galaxy S20 Ultra, Samsung Galaxy S10e, Samsung Galaxy S10+) Operating System (iOS 12, Android 10, Android 9,et...
2020-03-21 1:51:30 PM
1406 Views
0 replies
3 likes

1406 Views
0 replies
3 likes

Downloaded playlist

PlanFree/PremiumCountryAustraliaDeviceSamsung tabletOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy playlist is downloaded and i am listening in offline mode but i only get 2 songs played before it stops. I have updated...

Cindy75
Visitor
Plan Free/Premium Country Australia Device Samsung tablet Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My playlist is downloaded and i am listen...
2020-03-21 9:01:30 AM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Huawei nova 7i and android Emui 10.0.1 compatibility with spotify

PlanPremiumCountryOmanDeviceHuawei nova 7iOperating SystemAndriod Emui 10.0.1 My Question or IssueI downloaded spotify but the app only show black screen , later on I discovered that it's not compatible with Emui 10.0.1 , Is there a way around it ?

MOGr488
Visitor
Plan Premium Country Oman Device Huawei nova 7i Operating System Andriod Emui 10.0.1 My Question or Issue I downloaded spotify but the app only show black screen , later...
2020-03-21 5:09:17 AM
787 Views
0 replies
0 likes

787 Views
0 replies
0 likes

Albums download disappear

I got Premium Spotify (Family plan) in Brazil, I'm using a Moto E4, running on Android 7.1.1 I can download playlists as expected and they are still there when I'm back, but if I download albums, close the app and open it again, the downloaded albums...

tuta_andrade
Visitor
I got Premium Spotify (Family plan) in Brazil, I'm using a Moto E4, running on Android 7.1.1 I can download playlists as expected and they are still there when I'm back, but if I download ...
2020-03-21 5:01:38 AM
525 Views
0 replies
0 likes
Android
downloads

525 Views
0 replies
0 likes

Spotify Connect & Autoplay doesn't working

PlanPremium DeviceSamsung A30 (SM-A305F) + Lenovo Laptop Operating SystemAndroid 10 + Windows 10 My Question or IssueSince I bought the Premium version, Spotify became more laggy and buggy. Everytime the music stops, Spotify Connect on my phone stop ...

khoishady
Newbie
Plan Premium Device Samsung A30 (SM-A305F) + Lenovo Laptop Operating System Android 10 + Windows 10 My Question or Issue Since I bought the Premium version, Spotify bec...
2020-03-21 4:07:01 AM
650 Views
0 replies
2 likes

650 Views
0 replies
2 likes

Superuser Contribution Spotify App says i'm playing a different song on my pc than im actually listening to

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueMy Spotify App says that i'm playing "Hey Now" on my Computer, while it is playing a different song entirely, and if i want to continue listening from p...

tyarz
Newbie
Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 8.0.0 My Question or Issue My Spotify App says that i'm playing "Hey Now" on my Computer, while it is p...
2019-07-04 4:36:54 PM
2020-03-20 8:56:04 PM
1250837795
Newbie
1520 Views
2 replies
0 likes

1520 Views
2 replies
0 likes

Superuser Contribution Music stops after 10 sec

PlanFreeCountryIndiaDeviceSamsung Galaxy A70sOperating SystemAndroid 10 My Question or IssueI recently updated to android 10 and after that spotify start giving this issue that the music stops after or before 10 sec on device and shows no internet co...

ameyax2
Visitor
Plan Free Country India Device Samsung Galaxy A70s Operating System Android 10 My Question or Issue I recently updated to android 10 and after that spotify start giving this issue th...
2020-03-18 10:39:36 AM
2020-03-20 4:58:47 PM
Katerina
Spotify Legend
417 Views
1 replies
0 likes

417 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts