"Song not available"

[CoachSteve9]

Lately when I have been playing Spotify it will only play a few songs from playlist and/or artists. If I try some songs it will say "Song not available". Isn't that the point of paying for Spotify monthly? I don't have the battery save on and often even have the App pulled up and it still won't work. I have a Samsung S7 with the most updated Android. Thanks in advance for the help!

[Mirluls]

Hello, CoachSteve9!

The error "Song not available" may occur due to:

- Low Wi-Fi or data signal
- The phone is not able to recognize the cache

Please, turn off your Wi-Fi or data, then turn it on. If it don't works, then try to download the song that dont plays, then if it plays, cancel the download. Let me know if it works.

[RodrigoPalma]

Hey @CoachSteve9, welcome to the Spotify Community!

We’d like to know a bit more about what’s happening. Can you let us know what’s the exact version of Spotify you’re using? We’ll see what we can suggest.

We’ll be waiting for your answer.