recently played strange songs

[Emulino]

Plan

Premium

Country

Slovakia

Device

Galaxy 9

Operating System

Android Oreo

My Question or Issue

When I'm playing my playlist or songs, suddenly it stops and starts play song which I didn't play (totally different kind of music) and pop up info about new sound device BL-7000, but I don't have device like this. I try to change my password and problem is the same when I use wifi at home or office even cellular data. That songs appeared in recently played songs and one to one I have to hide it... Terrible. 

[Katerina]

Hey there @Emulino,

Thanks for posting and welcome to the community!

In this case, we'd recommend following the steps highlighted in this support site article.

Hope this helps!

/K

[galogal]

Same here. 

Followed the suggested solution - that didn't help

[Peter]

Hey @galogal and @Emulino,

Thanks for your posts 🙂

If you're still struggling to resolve this, we suggest that you head on over here and get in touch with one of our Customer Service teams, who will be able to take a look at things backstage.

Keep us posted and let us know if it gets resolved! We'll be right here 🙂

P