signed up with facebook and username becomes numbers!?

[jernest002]

Hi. I used the android app for Spotify and signed up with Facebook. The thing is my username became just numbers when it should be my FB username or maybe allow me to pick what username I want. I emailed support and they said the only thing to solve it is to delete my account. I said go ahead and delete it and they haven't replied for days.

Like seriously, I just need my username changed!

[Joe]

Keep the emails to Spotify going until they get this sorted for you.

[jernest002 · Accepted solution]

Thanks they just emailed me

[user-removed]

How did you email them? Because I have the same problem, and whenever I fill out the form, they send me an email saying I should go through the FAQ's

[Daniel]

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@user-removed wrote:

How did you email them? Because I have the same problem, and whenever I fill out the form, they send me an email saying I should go through the FAQ's

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Was that the automated email you got? If so, just respond back to it asking for help and someone should pick it up. If still no luck then post your case number here and I'l escalate it for you.