Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

songs from an album refusing to play

songs from an album refusing to play

When I first got my spotify account, I created different stations from different artists on my android phone including reggaeton artists Baby Rasta y Gringo. One of the albums that I liked so much from them was Los Duros. It used to work and always play normally whenever I go to this album. Then recently, none of the songs from this particular album were playing normally like they used to. The whole album just stopped playing. So I upgraded my account to see if the album would play; however, whenever I go to album, it still doesn't play. I pressed each track, but it still keeps telling me "this track is not available". So is there a way this problem can be fixed?
Reply
1 Reply

Unfortunately it appears that that album/artist may have been removed from the servers. This is normally at the request of the artist/label.

 

I've heard several stories of people Starring or following albums or artists only to find they are then taken down, this is not a Spotify issue I'm afraid. It may only be a temporary thing, it's really up to the artist/label if they decide to allow Spotify access again.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Suggested posts