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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47707 Views
  • 66 replies
  • 25 likes
  • 47707 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880304 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880304 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26907 Views
  • 4 replies
  • 0 likes
  • 26907 Views
  • 4 replies
  • 0 likes

Solved!! New version does not work

I've just been forced to download the new version. But it won't open. All I get is a blank screen and an error message pop up saying 'unfortunately this app crashed' I use a HTC one m8. Is someone working on a fix because right now I cannot listen to...

  • Music Fan
  • I've just been forced to download the new version. But it won't open. All I get is a blank screen and an error message pop up saying 'unfortunately this app crashed' I use a HTC one m8. Is someone ...
  • Rick101
  • Music Fan
  • 3185 Views
  • 15 replies
  • 0 likes
  • 3185 Views
  • 15 replies
  • 0 likes

Solved!! offline playslists aren't available after going online

Hi, Everytime when I turn off the offline mode on one of my phones (Samsung Galaxy S3 and S3 mini), all the playlists which I had downloaded, aren't 'available offline' anymore. So I have to download them all again. This problem occurs since the last...

  • Casual Listener
  • Hi, Everytime when I turn off the offline mode on one of my phones (Samsung Galaxy S3 and S3 mini), all the playlists which I had downloaded, aren't 'available offline' anymore. So I have to downlo...
  • irisyoung
  • Casual Listener
  • 355 Views
  • 2 replies
  • 0 likes
  • 355 Views
  • 2 replies
  • 0 likes

DEVISE NOT COMPATIBLE

Way to go Spotify. I AM A PAYING CUSTOMER. I have never experienced such apathy from a Customer Support Team. Great business strategy. Annoy and drive away paying customers. Still waiting for my reply. Sent two emails..............C'mon. I want a pro...

  • Regular
  • Way to go Spotify. I AM A PAYING CUSTOMER. I have never experienced such apathy from a Customer Support Team. Great business strategy. Annoy and drive away paying customers. Still waiting for m...
  • user-removed
  • Not applicable
  • 477 Views
  • 4 replies
  • 0 likes
  • 477 Views
  • 4 replies
  • 0 likes

Lost ALL offline music after turning off phone.

Samsung Galaxy SIII 4.1.2Spotify 0.5.12.52 Had over 20gb of music synced offline. Frequently turn my phone off when storing it in a locker etc. and never had a problem. Today, I turn my phone back on and access Spotify to be presented with the 'log i...

  • Music Fan
  • Samsung Galaxy SIII 4.1.2 Spotify 0.5.12.52   Had over 20gb of music synced offline. Frequently turn my phone off when storing it in a locker etc. and never had a problem.   Today, I t...
  • Joe
  • Community Legend
  • 1388 Views
  • 4 replies
  • 1 likes
  • 1388 Views
  • 4 replies
  • 1 likes

"Offline Content Only" on Playlists

Hello, There is a bug I have since several weeks. I have albums on "Playlists" tab and on "Albums" tab. For better visibility, I tick "Offline Content Only" so I only have my synchronized album visible. It used to work also in "Playlists" tab, but no...

  • Music Fan
  • Hello,   There is a bug I have since several weeks.   I have albums on "Playlists" tab and on "Albums" tab. For better visibility, I tick "Offline Content Only" so I only have my sy...
  • dinomight
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

My android phone is telling me to upgrade to premium

Hey, my phone has stopped allowing me unlimited skipping and keeps telling me to upgrade to premium. Ive always been a premium user. Also my tablet is still leaving me use spotify as a premium account Thanks

  • Casual Listener
  • Hey, my phone has stopped allowing me unlimited skipping and keeps telling me to upgrade to premium. Ive always been a premium user. Also my tablet is still leaving me use spotify as a premium accoun...
  • Joe
  • Community Legend
  • 322 Views
  • 2 replies
  • 0 likes
  • 322 Views
  • 2 replies
  • 0 likes

korn the paradigm shift android problems

Hi, I was wondering if anyone has problems with Korn radio or shuffling Korn on an andriod device, where as soon as a song from the paradigm shift plays, it only shufffles 2 versions of the album and nothing else? The only way to correct this is to r...

  • Newbie
  • Hi,       I was wondering if anyone has problems with Korn radio or shuffling Korn on an andriod device, where as soon as a song from the paradigm shift plays, it only shufffl...
  • Peter__
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Songs and album lists are cluttered

Why is it that when I add a song to 'singles' in 'your music' it also adds the album to 'albums'? I now have an album folder full of albums with only one song, making it hard to browse through the album folder. This works the other way wirth the 'sin...

  • Newbie
  • Why is it that when I add a song to 'singles' in 'your music' it also adds the album to 'albums'? I now have an album folder full of albums with only one song, making it hard to browse through the al...
  • Joe
  • Community Legend
  • 314 Views
  • 1 replies
  • 1 likes
  • 314 Views
  • 1 replies
  • 1 likes

Solved!! Can't login on phone or tablet

HeyI have a free spotify account. And i can login on my PC with "B...@gmail.com but after reinstalling android on my phone and tablet i'm not able to login there anymore. When i write my username "b...@gmail.com" it brings me an error "!" and it says...

  • Regular
  • Hey I have a free spotify account. And i can login on my PC with "B...@gmail.com but after reinstalling android on my phone and tablet i'm not able to login there anymore. When i write my username "...
  • Bernchou
  • Regular
  • 4128 Views
  • 8 replies
  • 0 likes
  • 4128 Views
  • 8 replies
  • 0 likes

App will not stay logged in and will not allow me to play through any song.

Hello. I have been using Spotify for a long time now, without glitches and/or hiccups as many of the other folks have been experiencing up until now.Unfortunately, when I installed the latest version of Spotify on my Android (SGS4) it ceased to work ...

  • Casual Listener
  • Hello.   I have been using Spotify for a long time now, without glitches and/or hiccups as many of the other folks have been experiencing up until now. Unfortunately, when I installed the...
  • blu83fir3
  • Casual Listener
  • 1741 Views
  • 7 replies
  • 1 likes
  • 1741 Views
  • 7 replies
  • 1 likes

Importand notice for spotify users???

Hello, After i got the email saing that someone has hacked the spotify server i tried to open my spotify mobile app on my samsung galaxy mini I got a message saing that i should update my spotify app. when i tab on "Download" I will go to the play st...

  • Newbie
  • Hello,   After i got the email saing that someone has hacked the spotify server i tried to open my spotify mobile app on my samsung galaxy mini I got a message saing that i should update m...
  • Andrews32
  • Roadie
  • 355 Views
  • 3 replies
  • 0 likes
  • 355 Views
  • 3 replies
  • 0 likes

won't save to sd card after update

I have an AT&T Galaxy Note 3. I had all my playlists and starred tracks saved to my SD card. But after I redownloaded spotify and all of my songs, it saves the music to my phone and not my sd card where I want it. I made sure to change it to extreme ...

  • Regular
  • I have an AT&T Galaxy Note 3. I had all my playlists and starred tracks saved to my SD card. But after I redownloaded spotify and all of my songs, it saves the music to my phone and not my sd car...
  • Joe
  • Community Legend
  • 1597 Views
  • 11 replies
  • 0 likes
  • 1597 Views
  • 11 replies
  • 0 likes

What happens if I delete/unfollow an offline playlist before I select "Undownload"?

Do the songs remain downloaded on my phone and occupy storage, or do the songs included in the deleted offline playlist get automatically undownloaded? I think I have deleted / unfollowed some offline playlists before selecting "Undownload" on my dev...

  • Newbie
  • Do the songs remain downloaded on my phone and occupy storage, or do the songs included in the deleted offline playlist get automatically undownloaded?   I think I have deleted / unfollowed ...
  • Joe
  • Community Legend
  • 1494 Views
  • 1 replies
  • 0 likes
  • 1494 Views
  • 1 replies
  • 0 likes

Where in my android the offline mode save?

hello! where in my androi the offline mode save? in my memory or in my sd card? can I configure this option? thanks

  • Newbie
  • hello! where in my androi the offline mode save? in my memory or in my sd card? can I configure this option?   thanks
  • dinomight
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

App Permissions? Remote Number and Wi-Fi Devices

Just been forced to download the latest app version in order to keep listening, and have been greeted with a notice that the Spotify app requires access to the names of connected wifi devices and, more worryingly, the nunmber of any phone call that i...

  • Casual Listener
  • Just been forced to download the latest app version in order to keep listening, and have been greeted with a notice that the Spotify app requires access to the names of connected wifi devices and, mo...
  • user-removed
  • Not applicable
  • 3483 Views
  • 7 replies
  • 0 likes
  • 3483 Views
  • 7 replies
  • 0 likes

Download songs offline

why do i need to download my offline songs again with the new version? I have more than 400 songs that i listen to when flying. Now Spotify forces me to download these again wasting bandwith and energy why Spotify why?

  • Casual Listener
  • why do i need to download my offline songs again with the new version? I have more than 400 songs that i listen to when flying. Now Spotify forces me to download these again wasting bandwith and ener...
  • Peter__
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Solved!! Issues downloading playlists after update on galazy s2

Hii, I am having an issue on my Galaxy s2 that i have had previously a few months ago. Since i have re installed the app and gone to re downnload my playlists its getting to about 50 song in before it says there is no space left on the device which i...

  • Regular
  • Hii,   I am having an issue on my Galaxy s2 that i have had previously a few months ago. Since i have re installed the app and gone to re downnload my playlists its getting to about 50 song ...
  • PedroPedro
  • Regular
  • 555 Views
  • 6 replies
  • 0 likes
  • 555 Views
  • 6 replies
  • 0 likes

is it possible to add music not found in spotify but on my phone to a spotify playlist?

just curious, I have some great local bands who I enjoy their music and would love to incorporate it to my music on spotify. but these guys arent on spotify -_- is it possible to add music saved on my device to form a playlist through spotify? sorry ...

  • Newbie
  • just curious, I have some great local bands who I enjoy their music and would  love to incorporate it to my music on spotify.   but these guys arent on spotify -_-   is it poss...
  • Peter__
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

offline playlists only

Before the latest update I could display "downloaded songs only" by touching a button on the top right corner. That button is no longer there. How can I do this now?

  • Newbie
  • Before the latest update I could display "downloaded songs only" by touching a button on the top right corner. That button is no longer there. How can I do this now? 
  • Joe
  • Community Legend
  • 285 Views
  • 2 replies
  • 0 likes
  • 285 Views
  • 2 replies
  • 0 likes

New application isn't showing up in car mode

When the phone switches to car mode, it would show up as listed music app. But after this new update its gone.

  • Newbie
  • When the phone switches to car mode, it would show up as listed music app. But after this new update its gone.
  • Peter__
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes