Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
Wednesday
Timbo6sic6
Casual Listener
67845 Views
69 replies
26 likes

67845 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28954 Views
5 replies
0 likes

28954 Views
5 replies
0 likes

Cannot access to My Songs in the android app [Solved]

I have many songs saved to "My songs" in the web player and the Linux desktop player (both are synchronized well), but when I go to "My songs" in the Android app, there isn't any song.This is a bug? I'm not want to search and save the songs again in ...

elgolem
Regular
I have many songs saved to "My songs" in the web player and the Linux desktop player (both are synchronized well), but when I go to "My songs" in the Android app, there isn't any song. This is a bug...
2014-06-18 4:44:55 PM
2014-06-18 4:45:41 PM
Peter__
Community Legend
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

Playlists pretend to sync, then wont play songs, then go away

I've paid for Spotify for over a year now and in general have loved it. In my opinion, though, the only reason for really paying for it is Offline mode, yet since this last update I've been having serious issues with Spotify. Before the update, the a...

dehapitized
Casual Listener
I've paid for Spotify for over a year now and in general have loved it. In my opinion, though, the only reason for really paying for it is Offline mode, yet since this last update I've been having se...
2014-06-18 3:22:55 AM
2014-06-18 11:54:47 AM
Peter__
Community Legend
293 Views
1 replies
0 likes

293 Views
1 replies
0 likes

songs from an album refusing to play

When I first got my spotify account, I created different stations from different artists on my android phone including reggaeton artists Baby Rasta y Gringo. One of the albums that I liked so much from them was Los Duros. It used to work and always p...

mariamadiop82
Newbie
When I first got my spotify account, I created different stations from different artists on my android phone including reggaeton artists Baby Rasta y Gringo. One of the albums that I liked so mu...
2014-06-18 8:03:45 AM
2014-06-18 11:02:18 AM
Daniel
Community Legend
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

cannot download spotify for android

Hi, I am currently in the US for an extended period, although I live in a country where spotify is not available yet. I downloaded it fine on my PC, but I cannot do so on my Android phone. I get a message from the app store that spotify is not availa...

ndubash
Newbie
Hi, I am currently in the US for an extended period, although I live in a country where spotify is not available yet. I downloaded it fine on my PC, but I cannot do so on my Android phone. I get a me...
2014-06-17 9:09:27 PM
2014-06-18 10:45:41 AM
Daniel
Community Legend
798 Views
2 replies
0 likes

798 Views
2 replies
0 likes

Local songs from my PC are not downloaded to my Samsung Galaxy S3

The songs Spotify is offering are being downloaded perfectly. When I want to play the songs from my PC on my phone it says the title is not available. Below the local song it say: Loading... - Loading... Please help!

janjan3660
Casual Listener
The songs Spotify is offering are being downloaded perfectly. When I want to play the songs from my PC on my phone it says the title is not available. Below the local song it say: Loading....
2014-06-17 11:44:16 PM
2014-06-18 10:45:30 AM
Daniel
Community Legend
440 Views
3 replies
0 likes

440 Views
3 replies
0 likes

My premium has downgraded to free.

Hi,I added spotify premium on to my Vodafone tarriff and has been working perfectly for months. Last week my premium downgraded to the free spotify!? Vodafone say it is a technical issue with spotify that you are trying to fix.Can you please tell me ...

awediohub
Newbie
Hi, I added spotify premium on to my Vodafone tarriff and has been working perfectly for months. Last week my premium downgraded to the free spotify!? Vodafone say it is a technical issue with spo...
2014-05-07 11:36:01 PM
2014-06-18 10:31:44 AM
Richard
Community Legend
2870 Views
6 replies
0 likes
downgraded
Free
Premium

2870 Views
6 replies
0 likes

I know the SD card offline storage has many fixes but none are working...

I believe this is because of the weirdness of my Motorla phone's setup. Here's what they did. The phone's internal storage was split. The original 8gb was partitioned into 3gb for the phone's system and everything else (app data etc) and 5gb for ever...

raylgo
Casual Listener
I believe this is because of the weirdness of my Motorla phone's setup. Here's what they did. The phone's internal storage was split. The original 8gb was partitioned into 3gb for the phone's system ...
2014-05-16 2:08:43 PM
2014-06-18 7:17:26 AM
redmiuser
Regular
630 Views
2 replies
0 likes

630 Views
2 replies
0 likes

Why can't Spotify fix our problems???

Why can't Spotify fix our problems they are not doing anything to help us Android Samsung Galaxy why? Why? To problems with Spotify premium............... We need Help Now

tamarronaldo
Roadie
Why can't Spotify fix our problems they are not doing anything to help us Android Samsung Galaxy why? Why? To problems with Spotify premium............... We need Help Now😞😞😞😞😞😞😞😞😞...
2014-06-18 5:25:03 AM
2014-06-18 5:35:37 AM
Merik
Community Legend
437 Views
1 replies
0 likes
Help me!

437 Views
1 replies
0 likes

Solved!! Spotify no longer working with my Galaxy S3

Hi... I've been using and loving Spotify as a premium member for a while now. Unfortunately, I was prompted to upload the new version of Spotify and ever since doing so have encountered more problems than it's worth: 1) It stops working. 2) won't dow...

NatWilliams504
Casual Listener
Hi... I've been using and loving Spotify as a premium member for a while now. Unfortunately, I was prompted to upload the new version of Spotify and ever since doing so have en...
2014-06-18 2:09:20 AM
2014-06-18 5:10:14 AM
NatWilliams504
Casual Listener
2073 Views
2 replies
0 likes

2073 Views
2 replies
0 likes

Solved!! More than 1 device

Hello. I do not speak english, so i am very sorry if you do not understand. Well, I have a question... If I have Spotify Premium, can I have more than 1 device using it at the same time? (Can I listen music in the 2 devices at the same time?) I am so...

user-removed
Visitor
Hello. I do not speak english, so i am very sorry if you do not understand. Well, I have a question... If I have Spotify Premium, can I have more than 1 device using it at the same time? (...
2014-06-17 12:08:45 AM
2014-06-17 12:48:21 AM
Peter__
Community Legend
424 Views
1 replies
0 likes

424 Views
1 replies
0 likes

Solved!! Is there a way to not synch all my albums?

Hey everyone,Right now Spotify tries to sync all "my music" regardless of weither I've made it available for offline listening. This is not really helpfull as my phone has nowhere near enough memory to hold all those albums. This leaves me with 2 que...

RedNomad
Newbie
Hey everyone, Right now Spotify tries to sync all "my music" regardless of weither I've made it available for offline listening. This is not really helpfull as my phone has nowhere near enough mem...
2014-06-17 8:43:02 PM
2014-06-17 9:02:39 PM
blake
Community Legend
326 Views
1 replies
0 likes

326 Views
1 replies
0 likes

Solved!! Google Play update stopped access to Spotify on my Android device whilst travelling overseas

Google Play update stopped access to Spotify on my Android device whilst travelling overseas I have a premium account in Switzerland. I am travelling and using the device in Rwanda. Google Play will not allow download of Spotify in Rwanda. Please hel...

tomtofield
Casual Listener
Google Play update stopped access to Spotify on my Android device whilst travelling overseas I have a premium account in Switzerland. I am travelling and using the device in Rwa...
2014-06-17 10:55:52 AM
2014-06-17 7:04:20 PM
tomtofield
Casual Listener
542 Views
2 replies
0 likes

542 Views
2 replies
0 likes

Solved!! Nexus 5 not tracking Spotify data usage

Just got a Nexus 5, my first Android coming from iPhone. I am noticing that my cell data usage for Spotify is not being tracked in the Data Usage page in the usage bar for the specific Spotify app. I’ve been listening to it all morning and it “says” ...

phillycheese415
Regular
Just got a Nexus 5, my first Android coming from iPhone. I am noticing that my cell data usage for Spotify is not being tracked in the Data Usage page in the usage bar for the specific Spotify app. ...
2014-03-06 12:35:28 AM
2014-06-17 6:02:29 PM
amlamarra
Casual Listener
1041 Views
8 replies
0 likes

1041 Views
8 replies
0 likes

STUPID SPOTIFY UPDATE WITH NEW APP LEFT 5 GIGS OF NONSENSE ON MY PHONE.

I only have 15 gigs on my phone. all my old music from old app is on my phone and it is not showing up to delete when I go through the files while hooking up to a computer and searching. AND YES I have gone through settings and deleted catche and oth...

GrantG03
Newbie
I only have 15 gigs on my phone. all my old music from old app is on my phone and it is not showing up to delete when I go through the files while hooking up to a computer and searching. ...
2014-06-17 5:06:18 PM
2014-06-17 5:15:56 PM
Daniel
Community Legend
442 Views
2 replies
0 likes

442 Views
2 replies
0 likes

Tracks appear to download correctly when blocked by internet filter

When I am at home on my wifi, and I download songs to my device everything works great. When connected to my work's wifi, tracks seem to download successfully, but these tracks do not play audio when played. The song will appear to play, ie the track...

MichelleBrussel
Casual Listener
When I am at home on my wifi, and I download songs to my device everything works great. When connected to my work's wifi, tracks seem to download successfully, but these tracks do no...
2014-06-16 8:49:43 PM
2014-06-17 3:41:02 PM
MichelleBrussel
Casual Listener
440 Views
2 replies
0 likes

440 Views
2 replies
0 likes

Spotify wont play from downloaded playlists like before

After last update, something has gone either very wrong or I have missed out on something.. When I played songs earlier, Spotify would play the "downloaded" tracks even though I was online. This saved me for a lot of gb used, and furtermore a more fr...

Blackageddon
Newbie
After last update, something has gone either very wrong or I have missed out on something.. When I played songs earlier, Spotify would play the "downloaded" tracks even though I was online...
2014-06-17 1:45:22 AM
2014-06-17 12:01:42 PM
Peter__
Community Legend
266 Views
1 replies
0 likes

266 Views
1 replies
0 likes

Solved!! Audio effects turn off for no reason.

(Galaxy s3) I like to turn my bass boost all the way up but it randomly turns off for no reason. If i go to the audio effects it cuts back on for a few songs then turns off again randomly. Any ideas why or is it just a bug?

Jasonryan1984
Casual Listener
(Galaxy s3) I like to turn my bass boost all the way up but it randomly turns off for no reason. If i go to the audio effects it cuts back on for a few songs then turns off again randomly. Any ideas ...
2014-06-17 10:08:22 AM
2014-06-17 11:58:56 AM
Peter__
Community Legend
587 Views
1 replies
0 likes

587 Views
1 replies
0 likes

Turn on 2G/3G sync come up even though WIFI is on and connected. Can't download.

I've upgraded to the latest Android client .7.5.698 on my Galaxy Note 3. Even though I have WIFI on and 2G/3G sync turned off, it won't download tracks and tells me to turn on 2G/3G sync... I can play a track so this proves that I have WIFI access.

Gkennedy
Newbie
I've upgraded to the latest Android client .7.5.698 on my Galaxy Note 3. Even though I have WIFI on and 2G/3G sync turned off, it won't download tracks and tells me to turn on 2G/3G sync... I can pla...
2014-01-25 4:46:07 AM
2014-06-17 1:22:35 AM
h4ppye
Casual Listener
3328 Views
5 replies
4 likes

3328 Views
5 replies
4 likes

Please help. Can not see artist or song title when streaming Infiniti Qx80

Hello,Please help. I have a 2014 Infiniti QX80. I have the Spotify Premium account. The phone that I am streaming from is a Samsung Galaxy Note 3. Up until Saturday when music was streaming from my phone to the car the screen in the car showed the ar...

zippinbyu
Regular
Hello, Please help. I have a 2014 Infiniti QX80. I have the Spotify Premium account. The phone that I am streaming from is a Samsung Galaxy Note 3. Up until Saturday when music was streaming from...
2014-06-09 2:44:37 PM
2014-06-16 12:43:50 AM
zippinbyu
Regular
905 Views
6 replies
0 likes

905 Views
6 replies
0 likes

PLEASE HELP!

No matter what, my spotify is not working on my samsung s4. It used to work and now i just get a black screen and the spotify symbol at the top. MEGA FRUSTRATING. I have tried uninstalling etc, getting really irritated because this is the second time...

you_just_might
Newbie
No matter what, my spotify is not working on my samsung s4. It used to work and now i just get a black screen and the spotify symbol at the top. MEGA FRUSTRATING. I have tried uninstalling etc, getti...
2014-06-16 10:38:37 PM
2014-06-16 10:45:05 PM
Peter__
Community Legend
250 Views
1 replies
0 likes

250 Views
1 replies
0 likes

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