Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

spotify logs off every time phone is restarted

spotify logs off every time phone is restarted

Spotify logs off every time phone is restarted. If I'm unlucky enough to be somewhere there is no internet, I end up with no music. When I have internet, sometimes it tells me I have too many offline devices, yet I only have it on one cellphone!!!

I'm running it on a galaxy note 3 running lollipop.

I have tried:
* reinstalling
* logging all the instances of my phone off when logged in spotify website
* changing my Facebook password
* switching country to UK, since that is where I am now (changed payment details)
* downloading playlists and then running in offline mode (doesn't help as it automatically logs it when phone is restarted)

Please help.
Reply
1 Reply

 

Suggested posts