Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

spotify not showing up in "your music services"

spotify not showing up in "your music services"

hi, i have an android phone, i had a problem where i couldn't get the google assistant to play anything on spotify, then i went to check if spotify was selected in the "your music services" section under google assistant settings and discovered that not only was it not selected, but it isn't showing up at all, how may i resolve this issue?

 

here's some more info i guess:

- i have a premium plan

- i have a oneplus 6t that's running android 9.0

- i attached a screenshot if it helps

Screenshot_20190419-210707.jpg
Reply
2 Replies

Did you get any answer a solved the issue?

Hey there folks,

 

Thanks for reaching out about this in the Community!

 

We'd recommend clearing the cache for Google Assistant and Google Home and reinstalling those apps. After that run a  clean reinstall of the Spotify app. Please follow the exact steps from this Spotify Answer.

 

If after that Spotify does not appear as a Music service, it might not be available in your region. In some countries third party apps like Spotify and other music services are not available via Google assistant.

 

You can also try some of the solutions users have shared here.

 

Hope this helps.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts