Spotify Community

uptown4784 · 2014-12-05

I just installed spotify. It says I'm offline. I've 4g lte ..I've htc one m8 phone. How do I fix this problem? I've Uninstall and reinstall numerous of times

OviiiOne · 2014-12-05

Hi @uptown4784 !

Welcome to the community!

You should take a look at this:

[GUIDE] How to fix common issues for Spotify on Android

Daniel · 2014-12-05

Yes, look at the guid OviiiOne has linked to, and in particular the part regarding T-Mobile & IPv6

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
Using Spotify Since March 10th 2009
Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

uptown4784 · 2014-12-05

thank you!! gave both of you kudos. it worked. By me doing this have I changed anything to my settings?

Daniel · 2014-12-08

Did you change the APN? Some people have confirmed this works... it won't affect any other app as most use IPv4 anyway.

Would you mind filling in the form here: https://community.spotify.com/t5/Help-Android/HTC-M8-on-T-Mobile-HELP-Information-request/td-p/99416...

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
Using Spotify Since March 10th 2009
Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

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