Volvo quality is poor via cable

[MišiakS90]

Plan

Premium

Country

EU

Device

(iPhone 11pro, Samsung Galaxy S22, Volvo S90)

Operating System

(iOS 17.)

My Question or Issue

why songs quality via cable in my Volvo is poor? When I play Spotify through Bluetooth the quality is awesome. 

[Ivelina]

Hey @MišiakS90,

Thanks for posting in the Community!

If the quality is normal via Bluetooth, then it's possible that there's an issue with the cable you're using. To test this, could you check if the sound quality is bad even when you're using other apps and the cable? 

Keep us posted 🙂

[MišiakS90]

Hello,
It isn’t about cable. I tried few of them. I used android as well as
iPhone, same output. It is markant difference. I believe this issue is with
every Volvo as I found many topics on the web but no solution.
When I go thrue app sound is great when CarPlay or Android auto, it is
poor.

[Joan]

Hi @MišiakS90,

Thanks for the reply. Could you elaborate a bit more on how exactly the sound quality deteriorates? Is there cracks and noise in the sound, is the fidelity simply very low and sounds get mixed together, does it stutter and interrupt?

Let us know how it goes.

[MišiakS90]

The quality if go through cable and connected to CarPlay or Android Auto is like play it on the old sound system. Music is quieter, lower bass,…..

For me it is like when I compare without equaliser and with equaliser on steroids. CarPlay and Android auto is without equaliser and Bluetooth is like on super steroids with colourful sound. 

[MartinT]

Hey @MišiakS90,

Thanks for the clarification. This is indeed an odd issue at hand. 

Usually this type of issue would present the other way around - Cable is more stable and richer than a Bluetooth connection. 

In this case if this issue is persistent through multiple cables then maybe it is an issue on the connective side of the car. Is it an integrated USB port or an external addon port? Could you try with a different port? Does this also manifests itself when trying to listen to content through another music platform? Could you try and see if it is only affected when using Spotify?

Let us know how it goes, we`ll be on the lookout.