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My Question or Issue
Hi I ordered my car thing Months ago and was wondering when I'll actually receive it?
Hey there @Dylan_bullock,
Thanks for the post.
Can you let us know if you've received an email confirmation that your Order has been processed and the Car Thing was shipped?
We'll be on the lookout for your reply.
Hello I ordered my Spotify car thing on March 16th and it said it was shipped but I still have not received it.
Hi @stoughtoncasey,
Thanks for posting on the Community and welcome.
In this case, we recommend that you get in contact with customer support here. The right folks will check this further with you.
Remember the Community is here for you in case you need anything else.
Cheers!
Hey I got my car thing it charged me but I still haven’t gotten a shipping email or received it and it’s been weeks
I myself have not received my Car Thing! I ordered it July 22nd and got the email saying its being shipped via UPS and is on its way, and here it is September and I have not gotten it!
I bought my car thing on August 31st and I still haven't gotten an email about it shipping
I was getting worried because I got an email saying mine was shipped on 8/26/2022 and it’s 9/7/2022 and I still done have it!!! I can’t believe you still don’t have yours!
Hey folks,
Thank you for your replies in this thread.
To start, we suggest you make sure you're checking the email that is currently registered on your account.
If everything seems okay with your contact information, check if you have been charged for it. Afterwards, head right to your mail and check your Junk/Spam folders.
For those of you that received an e-mail for the purchase we'd recommend using the tracking number/ID provided in the order confirmation to track the parcel on the UPS tracking portal.
If the issue continues, feel free to reach out to our Customer Support team through one of the channels here. They should be able to check what's going on.
Cheers!
i haven’t received my order and it’s been about 3 weeks. and it suya it’s shipped but nothing has came
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…