spotify says off line in car even whe n i connect with usb cable

[#1]

spotify says off line in car even whe n i connect with usb cable

[Lyubka]

Hey there,

Thank you for reaching out here in the Community.

Could you please let us know if you're using Car thing or you're using our Spotify app connected to your car via USB cable ?
 

In case the issue is with Car thing - we'd recommend that you check for pending updates that the Car thing may have. 

If you experience this when using our Mobile app, we'd suggest checking if you're running the latest version of it. 

Additionally, in order for us to better understand what exactly is going on, could you post some screenshots of your experience? This way we can get a clear idea of how things look on your end and advise you better. 

When we get a bit more info about what you're experiencing, we'll be happy to investigate further 🔍