Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

2021 Top Songs slideshow doesn't work

Solved!
Go to solution

2021 Top Songs slideshow doesn't work

Avatar of stylusmariner
Music Fan
2021-12-01 06:27 PM

When I play my Top Songs 2021 slideshow in my iPhone app I get only a black screen with a replay button in the center that does nothing.

Labels:
Reply

Accepted Solutions
Marked as solution

Avatar of stylusmariner
Music Fan
2021-12-01 08:17 PM
I found a solution. I think the problem was that my phone was not connected via wifi and I have cell data turned off for Spotify. This must have prevented the Top Songs slideshow from downloading.

I really hate how uninformative and unintuitive the Spotify UI is.

View solution in original post

0 Likes
2 Replies

Avatar of NigvP
Newbie
2021-12-01 06:48 PM

Same

0 Likes
Marked as solution

Avatar of stylusmariner
Music Fan
2021-12-01 08:17 PM
I found a solution. I think the problem was that my phone was not connected via wifi and I have cell data turned off for Spotify. This must have prevented the Top Songs slideshow from downloading.

I really hate how uninformative and unintuitive the Spotify UI is.
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago in Social & Random
Read more