Adding duo member

[lTonl]

I try adding my partner but she gets the following message: 

‘You cannot be added to this plan. We could not confirm that you live together with the holder of this premium-plan. You can again be added to a plan of someone else in 12 months’.

I dont see where/how she can add her address. 

Please advice.

Thanks. 

[Jose_M]

Hello @lTonl!

Thanks for coming to the Spotify Community. I'd recommend checking out this Support article for the next steps to take.

Make sure to let me know how this goes 🙂