Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 64533 Views
  • 47 replies
  • 107 likes
  • 64533 Views
  • 47 replies
  • 107 likes

Superuser Contribution spotify blend with only old songs

PlanPremiumCountryUSDeviceXR iPhone My Question or IssueI recently made a spotify blend with a friend and all of my songs are songs I was listening too over two months ago. None of my most played music from this month is on there and the blend should...

  • Casual Listener
  • Plan Premium Country US Device XR iPhone   My Question or Issue I recently made a spotify blend with a friend and all of my songs are songs I was listening too over two months ago. None ...
  • Iamtaharaeisi
  • Visitor
  • 2951 Views
  • 4 replies
  • 1 likes
  • 2951 Views
  • 4 replies
  • 1 likes

Lighthouse

Spotify has really messed up Lighthouse1) they spell their name lighthouse (small L)2) missing first album3) they have Good Day by lighthouse, but also have lighthouse by Good Day - same albumPlease fixthanks,

  • Visitor
  • Spotify has really messed up Lighthouse 1) they spell their name lighthouse (small L) 2) missing first album 3) they have Good Day by lighthouse, but also have lighthouse by Good Day - same album ...
  • Taylith
  • Community Legend
  • 242 Views
  • 1 replies
  • 1 likes
  • 242 Views
  • 1 replies
  • 1 likes

Superuser Contribution Add song

Can you please add this song? El día que apagaron la luzCanción de Charly García Si me voy antes que vosVersión de Papina de Palma en PardelionMusic.tv THANK YOU.

  • Visitor
  • Can you please add this song?   El día que apagaron la luz Canción de Charly García   Si me voy antes que vos Versión de Papina de Palma en PardelionMusic.tv     THANK YO...
  • Lyubka
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quality issue on a specific track

PlanPremiumCountryFrance Device(iPhone 13 Pro Max, PC, Oneplus Nord)Operating System(iOS 16.1, Android 11, Windows 11 (app+web)) My Question or IssueHi, a specific track have a really bad quality compared to the YouTube version. This track is OTP - L...

  • Regular
  • Plan Premium Country France   Device (iPhone 13 Pro Max, PC, Oneplus Nord) Operating System (iOS 16.1, Android 11, Windows 11 (app+web))   My Question or Issue Hi, a specific t...
  • Eni
  • Moderator
  • 368 Views
  • 3 replies
  • 0 likes
  • bad quality
  • 368 Views
  • 3 replies
  • 0 likes

Please add the following song as it deserves to be on Spotify

This song is called imagine dragons believer(Female version), sung by Nelson Michaud, and this version is better than any version or remix of this song. You can take a look at it through the following link: https://www.youtube.com/watch?v=GfwiXMi7zuI...

  • Visitor
  • This song is called imagine dragons believer(Female version), sung by Nelson Michaud, and this version is better than any version or remix of this song. You can take a look at it through th...
  • Sebasty
  • Community Legend
  • 279 Views
  • 1 replies
  • 1 likes
  • 279 Views
  • 1 replies
  • 1 likes

I can´t remember my email and my password, but I know my username. How can I find out these thinks

Žádná z níže uvedených informací není vyžadována. Čím více však poskytnete, tím snazší pro nás bude pokusit se pomoci.PlánPojistnéZeměČeská republika Můj dotaz nebo problémI can´t remember my email and my password, but I know my username. How can I f...

  • Visitor
  • Žádná z níže uvedených informací není vyžadována. Čím více však poskytnete, tím snazší pro nás bude pokusit se pomoci. Plán Pojistné Země Česká republika     Můj dotaz nebo problém ...
  • Sebasty
  • Community Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Flawed version of the album Atlas to be deleted

PlanPremiumCountryFranceDevicenot device dependantOperating Systemany My Question or IssueIn the following album "Atlas" from artist "La Maison Tellier" there are two errors1- Inconsistency between some titles and the song played when the title is se...

  • Newbie
  • Plan Premium Country France Device not device dependant Operating System any   My Question or Issue In the following album "Atlas" from artist "La Maison Tellier" there are two errors ...
  • Lyubka
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Has Spotify recently changed the volume level of Normalize?

PlanPremium My Question or Issue I am a member who has been using Quiet since spotify's normalize function came out.Volume 1 on my phone is too loud and I liked it when that feature was added. At that time, I checked the decibel by changing the optio...

  • Music Fan
  • Plan Premium   My Question or Issue   I am a member who has been using Quiet since spotify's normalize function came out. Volume 1 on my phone is too loud and I liked it when that fea...
  • odkrys
  • Music Fan
  • 815 Views
  • 2 replies
  • 0 likes
  • 815 Views
  • 2 replies
  • 0 likes

Solved!! Es necesario pagar para estar en los playlist de Spotify?

Hay una empresa que me pide 600$ por poner mi música en playlists en Spotify.Esque yo no sé hacerlo y no sé si tengo que pagar

  • Casual Listener
  • Hay una empresa que me pide 600$ por poner mi música en playlists en Spotify.Esque yo no sé hacerlo y no sé si tengo que pagar
  • Bittencourt
  • Spotify Star
  • 662 Views
  • 6 replies
  • 0 likes
  • 662 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution cant change from premium to premium duo

Hi, I was using a premium account of spotify, then i changed it to premium duo and bought a 6 months plan. Still my plan is not changing to premium duo, and it has extended my premium plan only by 6 months. Please help so that i can use the premium d...

  • Newbie
  • Hi,  I was using a premium account of spotify, then i changed it to premium duo and bought a 6 months plan. Still my plan is not changing to premium duo, and it has extended my premium plan onl...
  • AlejaR
  • Moderator
  • 614 Views
  • 3 replies
  • 0 likes
  • 614 Views
  • 3 replies
  • 0 likes

Black Sabbath paranoid Dio version

Hello I can't find song Paranoid by Black Sabbath sung by Ronnie James Dio while he was the vocalist for the Sabbath. This is also the case for other songs where original was sung y Ozzy Osbourne. These versions can be found easily on YouTube yet I c...

  • Casual Listener
  • Hello  I can't find song Paranoid by Black Sabbath sung by Ronnie James Dio while he was the vocalist for the Sabbath. This is also the case for other songs where original was sung  y Ozzy ...
  • Rylaeth
  • Casual Listener
  • 435 Views
  • 2 replies
  • 0 likes
  • 435 Views
  • 2 replies
  • 0 likes

Superuser Contribution 曲中に異音

DeepForestのスウィートララバイという曲中に、iPhoneの着信音のような異音が入っています。どこに報告したらいいですか?

  • Newbie
  • DeepForestのスウィートララバイという曲中に、iPhoneの着信音のような異音が入っています。 どこに報告したらいいですか?
  • MihailY
  • Moderator
  • 618 Views
  • 1 replies
  • 0 likes
  • 618 Views
  • 1 replies
  • 0 likes

Can you add this song?

Can you please add this song? Davor Badrov - Uspomene  THANK YOU.

  • Visitor
  • Can you please add this song?   Davor Badrov - Uspomene     THANK YOU.
  • Amayy
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution i can’t play a podcast episode even though i’m able to find it by searching

i’m trying to listen to the most recent episode of a podcast called “that aged well” which is about the movie “midnight cowboy.” it doesn’t show up on their page but i’m able to see the episode displayed when i search in the name of the podcast and t...

  • Casual Listener
  • i’m trying to listen to the most recent episode of a podcast called “that aged well” which is about the movie “midnight cowboy.” it doesn’t show up on their page but i’m able to see the episode displ...
  • AlejaR
  • Moderator
  • 349 Views
  • 3 replies
  • 0 likes
  • 349 Views
  • 3 replies
  • 0 likes

#Meaning - Choral Version

Bonjour, Il y a un erreur dans les "paroles" lorsqu'on met en mode karaoké(Paroles). Dans "Paroles""Meaning of my worldsBut someday you understandMeaning of your life" Dans la chanson :"Meaning of my lifeBut someday you understandMeaning of your worl...

  • Newbie
  • Bonjour,   Il y a un erreur dans les "paroles" lorsqu'on met en mode karaoké(Paroles).   Dans "Paroles" "Meaning of my worlds But someday you understand Meaning of your life"  ...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Superuser Contribution Any Updates on Getting Curve’s Earlier Work?

World love to see more material by shoegaze legends Curve. Their earlier stuff is missing but maybe at least start off getting their best of: The Way of Curve to fill the gaps while waiting on their full discography.

  • Regular
  • World love to see more material by shoegaze legends Curve. Their earlier stuff is missing but maybe at least start off getting their best of: The Way of Curve to fill the gaps while waiting on their ...
  • dave_ford
  • Visitor
  • 1339 Views
  • 3 replies
  • 2 likes
  • shoegaze
  • 1339 Views
  • 3 replies
  • 2 likes

Superuser Contribution My latest release has disappeared off my artist page and is displaying on a new artist page

Hi,I use Spotify for Artists. My artist page is here:https://open.spotify.com/artist/34Kf79ZV9hTcZVDhCjRg0F?si=IqxVYDvDTBqXZFkGpt81Kw My IssueI released a new album at the end of September called 'Ask The Minute Hand'. It was displaying on my artist ...

  • Visitor
  • ...rtist page? I've tried using the content mismatch page on the Spotify website, but when I enter the URL for the new artist page it says 'The name of the selected artist should be the same as the current a...
  • Kiril
  • Moderator
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

My plays do not show

PlanPremiumCountryDenmarkDevice(iPhone 11, and PC My Question or IssueWhen I listen to songs, the total number og plays for that song should increase and as I understand, it should show approx. 24 hours later.But I have experienced that songs that I ...

  • Casual Listener
  •   Plan Premium Country Denmark Device (iPhone 11, and PC     My Question or Issue When I listen to songs, the total number og plays for that song should increase and as I und...
  • Erikgrav
  • Casual Listener
  • 212 Views
  • 2 replies
  • 0 likes
  • 212 Views
  • 2 replies
  • 0 likes

Superuser Contribution Collaborative playlists

I was invited to collaborate on someone's playlist. I joined and added a few songs. Then I decided to leave / unfollow. Question - will my songs still be on that playlist? And, if so, will they have my profile associated with them? Thank you!

  • Newbie
  • I was invited to collaborate on someone's playlist. I joined and added a few songs. Then I decided to leave / unfollow. Question - will my songs still be on that playlist? And, if so, will they have ...
  • MihailY
  • Moderator
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lil Wayne - You Nasty

Plan PremiumCountryUSA DeviceIPhone 13 ProOperating SystemiOS 10 My Question or IssueHow come the song You Nasty by Lil Wayne isn't on Spotify?

  • Visitor
  • Plan  Premium Country USA   Device IPhone 13 Pro Operating System iOS 10   My Question or Issue How come the song You Nasty by Lil Wayne isn't on Spotify?   
  • OscarDC
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes