Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Canvases not displaying

Canvases not displaying

 

Plan

Premium

Country

Venezuela 

Device

iPhone SE 2020

Operating System

iOS 16.0

 

My Question or Issue

No canvases have shown up in any songs for a couple months now: i’ve deleted and reinstalled the app, the option for displaying canvases is on and data saving is off, but they still won’t display:( hope someone can help me with this!

Reply
1 Reply

Hey @abolivar01,

 

Thank you for reaching out here in the Community.

 

Canvas is a feature that's still being tested in selected countries. At Spotify, we're always testing new improvements and features to give our users a better experience. That's why you may have something in the app that other users don't or vice versa, or have a feature to try temporarily. 


We'd suggest that you always keep the app up to date with the latest version, so you don't miss out on any new features and developments. 

 

Hope this helps. Take care 🙂

LyubkaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts