Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Premium Family Plan
USA
I have noticed that a lot of my personalized playlists include the 7 second Daily Drive Intro segment as a song in the playlist. This gets slightly confusing as I'm definitely not listening to the daily drive at the time but have to double check that the app didn't switch me over to it without my input. I did not include the device or OS that I am experiencing this on as I have experienced it on all the platforms I use (iPhone, Mac, Alexa).
Hey @121627567
Thank you for reaching out to the Community and welcome.
Those Daily playlists that includes intros, facts or news shouldn't be affecting the content of your personalized mixes. To keep investigating this further, could you send us the song's URI? You can get it by following the steps here.
Also, would you mind including the artist profile link too? You can find it by tapping the artist name on the song and hitting the 3-dot menu > Share > Copy link. With this, we can take a closer look at it.
We'll be on the lookout.
In my "Happy Mix" playlist, I have this song: https://open.spotify.com/track/2g3gx6JPhulv6wcGxgwQJT?si=7a98c086a959446a included. The artist shows as "Spotify". The link to the artist page is this, https://open.spotify.com/artist/5UUG83KSlqPhrBssrducWV?si=TaH9_q_WQfGNbcc34uZkTw
Hey @121627567,
Thanks for your reply and info.
When we follow the URI link you've sent, we get to a 8 seconds segment from Daily Sports and not Daily Drive. So if we get this correctly this particular audio bit appears in other made for you playlists as well. Could you also show us where this segment is appearing for you (the personalized mix that it shouldn't belong to)? You can send another URI or a screenshot of your personalized list where this is to be seen. This will help us further investigate the situation, as we couldn't replicate it on our end so far.
Keep us posted, we'll be on the lookout for your reply.
You are correct that it is from Daily Sports and not Daily Drive. I'm not sure if it has always been Daily Sports or a mixture of that plus other Daily segments. Anyways, here is an example from my Chill Mix from today.
URI: https://open.spotify.com/playlist/37i9dQZF1EVHGWrwldPRtj?si=038233af0aa44fa1
Attached are 2 images of the Chill Mix playlist both from my homepage and the playlist page.
Hey @121627567,
Thanks for the reply with the link and the screenshots.
We were unable to locate the short track from the screenshots in the linked playlist. Could you confirm, that you're not seeing it aswell?
The new iteration of the playlist may be the reason for that. Do you see the short segments on other playlists as of now?
Do you see them on your account using multiple devices or you see them only on the CarThing?
Keep us posted,
Cheers!
The Chill Mix playlist has changed since replying and no longer matches the screen shots. However, the third song in that list currently is 'It's Wednesday" from Daily Sports. Also my happy mix includes the "Up Next: News" from Daily Drive.
To be clear, I do not own and have never used a CarThing. Also I don't ever remembering listening to any daily sports related media.
Happy Mix: https://open.spotify.com/playlist/37i9dQZF1EVJSvZp5AOML2?si=9c534668926641eb
Chill Mix: https://open.spotify.com/playlist/37i9dQZF1EVHGWrwldPRtj?si=6c2eb36179d6483a
Hi @121627567!
Our internal teams have made some changes, so these segments should no longer appear in your personalized playlists. Could you confirm this?
Thanks and cheers!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…