Globotom Radio was deleted

[Globotom]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Globotom Radio was first launched end of December 2020 and was deleted 2nd of January again. People with less listeners and social media contacts than me have a radio. That is not alright. 

[Ivan]

Hey @Globotom, 

Thanks for searching for the answer you need here!
 

If you noticed your radio station disappearing from the Spotify platform we recommend getting in touch with our friends at Spotify for Artists. They can have a closer look for you and assist further.        

You can reach out to them here.    

Hope this helps. Let us know if you have any questions. 

[Globotom]

Hi Ivan, there just came a bot answer, that it is an algorithmic thing. I don’t believe it. Why should an algorithm set up something and delete it three days later? I think, they have technical problems due to bad maintenance.

[Alex]

Hi @Globotom,

Thanks for getting back to us.

We don't have access to information regarding user and artist profiles, so we can't say for sure why the radio was taken down.

We'd suggest you try reaching artist support again and provide more info. This could help the team process your request better.

Hope this helps.

[Globotom]

Thanks Alex for your reply. I am quite unhappy with Spotify concerning this, as they just send standard text clips as answer, probably by a bot.

[Novy]

Hey @Globotom, 

Thanks for your reply. 

We're sorry to hear you feel this way. Rest assured that we're all humans here and we're doing our best to help in the Community 🙂 

However, as @Ivan and @Alex mentioned, only our Artist support team can give you any info related to your Artist profile, this is why we'd recommend reaching out to them for further help. 

If anything else comes up, we're always a message away. 

Cheers!

[katier]

I get your song radios, but not the artist radio. and you never appear in my mixtapes. Spotfy has bad technique.

[Globotom]

Spotify's technical department just works lower than average.

[Henri1234]

Hey there! Have you found a solution? I have the same problem unfortunately…