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How can we report a wrong audio on a song ?

How can we report a wrong audio on a song ?

There's a song that has the right album cover, right credits and the right lyrics but has the wrong Audio, how can we report that to be fixed ?
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4 Replies

Hi @SHALSHEI,

 

Thanks for posting in the Spotify Community, and welcome!

 

If a song on Spotify isn’t playing correctly, and you've already tried the suggested steps in this support article about faulty audio or inaccurate metadata, I'd recommend reporting the song to Spotify's Customer Support team here (as is suggested in the support article).

 

You can share with Customer Support a link to the track (by following these steps), to help them address the issue. 

 

Feel free to read more about reporting content on Spotify in this FAQ article, and let me know if you have any other questions.

 

Have a good day!

AdamDamonSpotify Star
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Hello @SHALSHEI,

 

Have you tried reaching out to spotify customer service? If so, please tell us that they said, and if you have not please try reaching out to them. Hope we can get this fixed! Thanks for telling us

https://open.spotify.com/track/0e13OwbOINp9TJDAv3rg5k?si=oUFSqxXnSrCKrrDSrbRF1A 

Gladiators - Original TV Theme by **bleep** Murfin

 

It sounds to me like this audio file is corrupted. Sounds like a dodgy import from a CD. Not my speakers coz it happen on different speakers. 

Hey,
I understand, that when switching between Spotify music video and the normal Player , you hear different songs. Thats okay in almost every case, because sometimes the video version of songs sound differently or may have an other length.

But I found at least one example were the video Version of a song contains another language.

In this case the normal songs is the original German version. But switching to musicvideo will lead to the french Version. Iam not sure whether thats intented or not. For me as consumer it is confusing:
https://open.spotify.com/intl-de/track/6XYydpbZMrgQbZdv5J31oU?si=9b4386b8cdd24db5

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