How to understand the app

[Gerrymc]

As a senior I have difficulty establishing how the app works. Not appreciating when I have the premium when on trial. Not being able to have Spotify on my laptop and follow guidelines on the laptop to understand the app better on the mobile

[Billy-J]

Hey @Gerrymc, thanks for reaching out to the Community!

I am sorry to hear about your experience with using the app - and I thank you for joining Spotify! 

You can check out this startup guide, which includes everything you need to know about getting started with using Spotify. You can also check out the support site, which has different help articles depending on what you need help with.

You can also reply to this thread with any specific questions you have and I'll be happy to help. 

Hope this clarifies things!