I buy premium but its not working

[25781153]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Dian]

Hey @25781153,

Thanks for posting in the Community.

Could you elaborate more on what is going on on your end? Was the payment for the subscription successful or you're trying to activate a trial?

In the meantime you can check if you're logged in on the right account. It's possible that you have more than one account. Here is how to do that.

Keep us posted,

Cheers!