Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello!
Each Spotify Premium user has a 9,999 song limit.
Divided in 3 offline devices = 3,333.
This means that in the case you get to the limit per device, the only way to keep saving more music is to save it on another device.
In other words, you will need to use another device to download more songs when you get to the limit of the one you are currently using.
Sad news but that's just how it works 😕
Hope this helps! ♫
Para aclarar:
Streaming es cuando se reproduce la canción con conexión a internet. En éste modo no se almacena nada en el telefono.
En cambio, cuando se hacen disponibles las playlists en modo Offline, sí se necesita guardar datos en el dispositivo.
Se detendrá la descarga de canciones cuando el dispositivo que está utilizando tiene poco almacenamiento disponible.
(a veces, incluso si tiene 500MB-1GB disponible)
Trata eliminar aplicaciones y otras cosas que no sean necesarias y tal vez eso te ayude a arreglar tu problema.
Espero ésto te ayude! ♫
Como es posible que esté pagando una cuenta premium y se me limite a solo 10 mil canciones! Pensé que esta aplicación es ilimitada máxime que estoy pagando mensualemente. Además no creo que tuviera descargada las 10 mil canciones. Estoy sumamente decepcionado!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…