Loading problem

[Oldblock]

Plan

Free/Premium

Country

New Zealand

Device

Astell & Kern SR25

Operating System

Android

My Question or Issue

I have followed instructions to load Spotify onto my SR25

I have downloaded on the APK site

It won’t sync or load to the SR25 player

[Andrew_Miller]

Hello Oldblock -

Thanks for stopping by the Spotify Community!! My name is Andrew, and I'm going to do my best to answer your question.

As there is no native Spotify application for the SR25, you will need to get the proper package from APK Pure.

It is very likely that the particular package you downloaded from APK is not the correct version compatible with the SR25. The current version of the Spotify package is  '8.5.94.839  for Android' released on 2021-01-21 . Can you confirm that this is the package you downloaded? If not, could you please provide a link to the specific package you downloaded?

As the release date on the current package is extremely recent, you could try downloading an older version of the same package and following the install steps with the new package.

After downloading the correct package, connect the SR25 to your computer, drag the file into the SR25 folder and load it on. Then install using the install utility onboard the SR25.

I'll be awaiting your reply, looking forward to getting this issue resolved for you!!

If this has been helpful, please click the like button so it can help others too!!

Disclaimer: I am not a Spotify employee, just an avid music lover and Spotify user.