Shared song from iphone will not play on Samsung Galaxy S21

[roddy34]

My friend shared a song from her iphone and send it to me via SMS. I click on the link in my Samsung S21 phone, it opens Spotify, but doesn’t open the song. The same link will however open on my ipad. There appears to be an incompatibility issue when sharing some songs on the iphone and opening in Android. I tested this on other songs, some links to songs work, some don’t, it’s very annoying. Here is the link to the song that can’t open on my Samsung but opens on the ipad. Has anyone else seen this issue ? Is there a fix ?

https://open.spotify.com/track/7y17NbMm9FBTvHUzxEzxsv?si=CXwZ317rROKbxMF_C8wXzg&context=spotify%3Ase...

[Jeremy]

Hi there @roddy34,

Thank you for reaching out to the Community.

In this case we suggest that you perform a clean reinstall of the app on the Samsung device. This will make sure there's no old cache files causing this.

Let us know how it goes.

Take care!