Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Some new accessibility issues that have emerged in the latest updates of the Spotify app for iOS

Some new accessibility issues that have emerged in the latest updates of the Spotify app for iOS

Hello, colleagues. How are you? I hope and wish you are well.

In the latest Spotify updates, some problems have arisen in the interface that, despite not making the application inaccessible, are hindering the ability. I have already reported them to the support team, but I count on your help. Below are the problems I was able to identify, as well as the possible solutions, according to what I learned by reading the Applevis community guides. First, I want to inform you that I am in the latest version of the application on Spotify, also in the latest version of iOS, 17.0.3, remembering that this also affects previous versions of the system, which proves not to be a VoiceOver problem.

Without further ado, let's get to the problems:

1. As an old problem, we can no longer read the lyrics of the songs with the VoiceOver screen reader. As an alternative solution, you can select the option "open letter in full screen";

2. More recently, when we open the screen of a playlist, it is not possible to read its name in the title. In this case, you should pay attention to the name of the playlist before clicking on it, to make sure it is in the correct list;

3. When we open the credit of some song, there is no longer the title of the song at the beginning of the window. The previous solution is also valid in this case, we have to pay attention to the title of the song we selected to see the credits before opening them;

4. When we are on the player screen, clicking the next track button causes Voiceover to keep saying the name of the next song in the queue, hindering navigation. To avoid this problem, you can explore the screen with your finger and perform the split touch on the music forward or backward buttons, without taking the finger that is browsing off the screen;

5. At times, the title of what is being played does not appear at the top of the player. The tips Corresponding to items 2 and 3 apply here;

6. The order of the player buttons is messy in linear navigation with VoiceOver. There is no Alternative solution to this problem, unless tactile exploration is used instead of scans.

Thank you for your attention. have a great day!

 
Reply
1 Reply

Hey there @ribrando

 

Thanks for reaching out about this and welcome to the Community! We moved your post from the Ideas board to the relevant Help board, where it fits better.

 

We appreciate you taking the time to share your feedback with us and we can confirm that it has been passed on to the right teams. 

 

If you have any questions or need a hand with anything else, the Community is here for you. 

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Suggested posts