Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Some songs that have been downloaded are not playing.It keeps sayoing'the song is unavalable'

Some songs that have been downloaded are not playing.It keeps sayoing'the song is unavalable'

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hello!

We apologize for the inconvenience of not being able to play some of the downloaded songs. The message "the song is not available" usually indicates a licensing issue or regional restriction that prevents the track from being played.

 

There are several reasons why a song may not be available for playback, such as restrictions imposed by the artist, record label, or copyright holders. Additionally, some songs may only be available in certain countries due to licensing agreements.

 

We suggest checking if you are connected to the internet as some songs require an active connection to be played. Also, make sure you have a valid Spotify subscription as some songs may be available only to premium subscribers.

 

If the issue persists, we recommend contacting Spotify support. They have access to detailed technical information and can assist in resolving the specific problem you are experiencing.

 

We hope this information is helpful and that you can enjoy a seamless music experience. If you have any further questions or need additional assistance, please don't hesitate to reach out again.

Suggested posts