Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Songs In An Album Are Meshed Together

Songs In An Album Are Meshed Together

I’ve tried to play the album Elvis Country a few times each on a different device and each song is split in two. For example if I were to play Little Cabin on the Hill it will start in the middle of the song and once the song ends it will play only the first half of the next song in the album. This is fine if premium is used for ad free music and you play the album in order but I can’t add one song from this album to a playlist and listen to the whole song or play the album in shuffle. 

Reply
3 Replies

Hey @BenMillikan

 

Thanks for posting - we’re here to help!        
 

Would you mind sending us the link to this Album so we can have a look on our end as well?

 

Check out the steps described here on how to share it with us. 

 

Looking forward to your reply. Enjoy a great day! 

Hey @BenMillikan,                                                                                               

 

Thanks for getting back to us. 

 

We tried reproducing the issue on our end and we also noticed the behavior you described. 

 

In this case we can recommend going ahead and reporting the issue to the relevant Spotify team. Check out this help page and follow the steps on how to report the issue you've spotted.

 

Hope this helps. Let us know if you have any questions. 

Suggested posts