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Songs Not Playing - "Forbidden" Mouse Pointer

Songs Not Playing - "Forbidden" Mouse Pointer

Plan

Premium

Country

UK

Device

PC, web browser, and on android phone actually

Operating System

Windows 10

My Question or Issue

I get to a page that has, for example, Tony Iommi,. Fused (Album).

The first song will play but none of the others.

The play button won't work and the mouse pointer turns into a "forbidden" sign. See the photo.

 

Why won't these songs play please? It is the first album I have searched for (new user).

Capture.JPG
Reply
3 Replies

Clearly a mystery. You're welcome.

Hey there @kitchen443300,

Thanks for reaching out and welcome to the Community!

We had a look at the photo and it seems like the song you've selected might not available in your region right now. Spotify works hard to constantly add music to its content database. We want all the world’s music and podcasts on Spotify, but availability can vary over time and between countries, depending on agreements between Spotify and rights holders, such as artists or record labels.

If you like, you can choose to hide the songs that aren't available, just tap settings and privacy > Playback > switch Show unplayable songs off.

We also add new content to Spotify every day, so if you can’t find something you’re looking for right now, it may appear (or reappear) soon.

Hope this clear things up! Let us know if you have any more questions.

ElenaModerator
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Might not be or isn't? How to tell?

It should simply say instead of having people wonder and wasting time trying to find out.

This is not good.

If songs aren't available just don't make it look like they are. Why the deception?

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