Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have filled out the application for the Spotify for Artist twice, and have sent multiple emails in the past month and have heard nothing back from Spotify. Does anyone here have experience with how long this should be taking?
Solved! Go to Solution.
Hey there!
Thanks for taking the time to reach out.
We're sorry to hear this, and for the delay.
Our Artist Support team will be in touch as soon as they can.
If you've not received a reply yet, can you double-check your junk/spam folder for us?
Best,
/M
Hey there!
Thanks for taking the time to reach out.
We're sorry to hear this, and for the delay.
Our Artist Support team will be in touch as soon as they can.
If you've not received a reply yet, can you double-check your junk/spam folder for us?
Best,
/M
Hey there @airtonatl!
Thanks for getting in touch.
Don't worry, if you've requested access to your artist profile the team will be back in touch as soon as they can.
We'd also recommend keeping an eye on your junk/spam folder if you've not heard back yet. It's possible the email could have gone in there.
Thanks for your patience.
Best,
/m
Thanks, Melody, I was just emailed by the team and the problem has been solved.
Hey!
@JordanVidrine, Thanks for letting us know you received a reply, that's awesome.
@airtonatl, We're also glad to hear you now have access. We've recently simplified verification so now that you have access you'll see the blue check mark soon. Check out this link for more information on this: https://artists.spotify.com/blog/simplifying-artist-verification.
For steps on changing your profile's image, we'd suggest heading here: https://artists.spotify.com/faq/profile#how-do-i-update-the-image-on-my-artist-profile.
It's not currently possible to write a welcome message, but you can write a little something along side your Artist's Pick. Check this out here: https://artists.spotify.com/faq/profile#how-do-i-make-an-artist-s-pick.
Best,
/M
Hey,
I'm having the actual same problem here. It's also been about 4 days waiting for a reply on whether the access is granted. I also did request 3-4 times and still no replies whatsoever. Hoping that spotify moderators receive this msg cause i feel that the service is incredibly slow.
Here is my Artist name & Song: https://open.spotify.com/artist/5GKxFjTLQ9wQTxEZARnSLd
I've also filled out the Spotify for Artists form, multiple times (and sent email to Spotify Support), but haven't seen anything from either yet. I'm trying to get Blue House Union verified. Thank you.
I've to filled out the Spotify for Artists form,and contacted Spotify Support, but haven't seen anything from either yet.
Artist: https://open.spotify.com/artist/09EkJRTwDxw30njgNjVx0t
I filled out the support form for Spotify for Artists and was approved/verified quickly afterwards. Apparently, one of the things that held up my verification was not providing the band's twitter link. good luck.
Hi there. I have filled out form to apply for artist account several times and still no reply. I am verified on Spotify (thereโs a check mark next to my name, not so sure what that represents). Hoping we could resolve this soon. Excited to start using features of artist account. Thanks!
Bij.
Hey my names kazoo kid and I've recently uploaded a track, I've tried to access my account multiple times with all information needed provided but now I'm not receiving any emails back at all, would appreciate some help pls
Hey @Harvey_404,
Thanks for posting in the Community.
We advise you to contact our artist support team on this matter. They'll be able to help you further. Here is how to do that.
Hope this helps,
Cheers!
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ