This Is Louis Tomlinson

[kaitlynleach]

Originally there was a This is Louis Tomlinson playlist on Spotify that played songs from his new album "Walls."  However, a couple of months ago it disappeared.  Now, the playlist is full of track-by-tracks but no music.

Can this be fixed?

[Ivan]

Hey there @kaitlynleach, 

Thanks for searching for the answer you need here! 
 

Could you try performing a clean reinstall of Spotify on your device and check again if you can play the content? This step makes sure you get the latest app version with all newest features. Check out this help page on how to run a clean reinstall depending on the affected device. Once you’ve performed the clean reinstall you'll need to re-download your offline music and podcasts. 

In case you still can't play the tracks after the clean reinstall, can you send us a screenshot showing how the songs look on your end? Just attach the image to your next response to us by using the Insert Photos option in the post editor. This way we can take a closer look at the issue.

Tip: Make sure the screenshot doesn’t show any sensitive info such as payment or personal data.  

Keep us posted! We'll be here if you have any questions.  

[kaitlynleach]

It’s just that the playlist has disappeared in general.  Just like the Bebe Rexha one you see in the picture, Louis had one as well up until it disappeared in early 2020. I am not the only one with this issue either unfortunately (I’ve attached examples of others as well). 

Is it a team issue that we should address directly?  It is something that many One Direction Fans and Louis Tomlinson fans want back. Thank you for your time. 

[Ivan]

Hey @kaitlynleach, 

Thanks for providing us with the requested screenshots. 

It looks like this playlist could be unavailable in your region. Content gets published on the app only after agreements between Spotify and right holders, such as artists or record labels. That's why availability can vary over time and between countries. 

We add new content to Spotify every day, so if you can’t find something you’re looking for right now, it may appear (or reappear) soon. Alternatively, you can always contact the artist or record label with your query as well. 
 

Hope this helps. Let us know if you have any more questions.