Videos not working for main account holder in family or duo accounts

[gjthomson77]

Reading through threads here it is now clear there is an issue with the main account holder of duo or family plans being able to access music videos. I have this same issue. 

I have the duo plan and the other user has had music videos for over 6-8 months. I have never had access. 

Multiple different chats below also appear to show exactly the same thing, but the message that keeps getting repeated is “it’s rolling out”. This can’t be a coincidence. There must be an issue here that should be investigated.