Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Why does my Spotify for Artists Avatar Image show the latest release cover?

Why does my Spotify for Artists Avatar Image show the latest release cover?

Hi,

 

I have a Spotify for Artists account and have uploaded my Avatar Image and Header. On the mobile Spotify app, while this can be seen at the bottom of my Artist Page in the 'About' section, I see the cover of my latest release at the top of the Artist Page and in the thumbnail next to the Artist name on all my songs. 

 

As you can see in the below screenshots, the marked areas show the cover of my latest release instead of my Avatar Image. Note that 74 hours have already passed, cache is not a problem and the image size is correct. 

 

Thank you

Screenshot_20210424-185431_2.jpg
Screenshot_20210424-185440_2.jpg
Reply
3 Replies

Hey there @techtonic

 

Thanks for reaching out about this in the Community. 

 

We'd recommend reaching out directly to our Artist Support team here. They'll be happy to assist you further with your Artist profile. 

 

If anything else comes up, we're always a message away. 

 

Cheers!

NovyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

As you can see below, my artist avatar can be seen in the 'About' section of the Artist Page. However, it can't be seen in the locations I have marked above. 

 

How can I make it appear in those places?

WhatsApp Image 2021-04-25 at 12.09.19 AM.jpg

Hey @techtonic

 

Thanks for your reply. 

 

We understand the situation. However, we currently don't have much info about this.

 

Our Artist Support team is the right one to help you out with anything related to your Artist profile, this is the reason why we suggest reaching out to them. 

 

Take care.

NovyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts