Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 62877 Views
  • 47 replies
  • 107 likes
  • 62877 Views
  • 47 replies
  • 107 likes

Superuser Contribution Wrapped 2022 Gone

When I opened Spotify last week, my Wrapped 2022 popped up - I liked the Top Songs playlist to save it and now everything is gone. I tried listening to the playlist and I received an error message, saying I no longer had access to this playlist. And ...

  • Casual Listener
  • When I opened Spotify last week, my Wrapped 2022 popped up - I liked the Top Songs playlist to save it and now everything is gone. I tried listening to the playlist and I received an error message, s...
  • MihailY
  • Moderator
  • 1133 Views
  • 5 replies
  • 0 likes
  • 1133 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution "Made For You" refreshes in the middle of listening

Plan - PremiumCountry - FR Device(iPhone 12 + MacBook Pro (Late 2020))My Question or Issue Hello everyone! I'd like to report a disappointing feature/bug that I've been observing for quite some time. I've noticed that very often Spotify refreshes the...

  • Newbie
  • Plan - Premium Country - FR   Device (iPhone 12 + MacBook Pro (Late 2020)) My Question or Issue   Hello everyone!    I'd like to report a disappointing feature/...
  • Alex
  • Spotify Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Tons of music suddenly unavailable after using local files on Windows

My Question or IssueAfter trying to play three or so local audio files (Windows 10), many, many tracks are now grayed out. I realize that the app may have blocked local files that it for some reason detected as being illegitimately obtained, but Spot...

  • Visitor
  • ...locking non-local content seemingly chosen at random? And is this a temporary or permanent thing?   Plan Free Country United States
  • user-removed
  • Not applicable
  • 403 Views
  • 2 replies
  • 0 likes
  • gray
    Grayed out
    grey
    greyed out
    local
    local files
    unavailable
  • 403 Views
  • 2 replies
  • 0 likes

Superuser Contribution como puedo solucionar?

al escuchar ciertas canciones escucho cierto ruido o interferencia y es molesto por que no me deja escuchar bien las canciones y ya probe en distintos dispositivos y en todos me pasa igual

  • Visitor
  • al escuchar ciertas canciones escucho cierto ruido o interferencia y es molesto por que no me deja escuchar bien las canciones y ya probe en distintos dispositivos y en todos me pasa igual
  • Vasil
  • Moderator
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Who Makes the Playlists?

Out of curiosity, I was looking/playing some of the "Punk" playlists and I'm kind of amazed at how bad they are. For example, on the "Legends of Punk" playlist, you wouldn't expect Deftones, Thursday, Used, and Yellow Card. I'm expecting bands like T...

  • Newbie
  • Out of curiosity, I was looking/playing some of the "Punk" playlists and I'm kind of amazed at how bad they are. For example, on the "Legends of Punk" playlist, you wouldn't expect Deftones, Thursday...
  • puppyluver
  • Newbie
  • 1604 Views
  • 2 replies
  • 0 likes
  • 1604 Views
  • 2 replies
  • 0 likes

Album tracks on Spotify different from CD / unjustified "deduplication"?

Hi all,after a few hours testing Spotify, I have the impression that Spotify "albums" don't match the CD version. It seems, the tracks are from other albums, kind of a "deduplication", noticeable especially with crossfading tracks in the original.Exa...

  • Music Fan
  • Hi all, after a few hours testing Spotify, I have the impression that Spotify "albums" don't match the CD version. It seems, the tracks are from other albums, kind of a "deduplication", noticeable e...
  • bolfh
  • Music Fan
  • 365 Views
  • 2 replies
  • 1 likes
  • 365 Views
  • 2 replies
  • 1 likes

Superuser Contribution How do I add my episodes from another platform onto Spotify? Anchor.

I have more podcasts then the ones I have on my account in Spotify and I would like to take them from Anchor and put them into this account in Spotify.

  • Visitor
  • I have more podcasts then the ones I have on my account in Spotify and I would like to take them from Anchor and put them into this account in Spotify.
  • Alex
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Discovery influenced by 'family plan' member

PlanFamilyCountryUKDeviceiPhone 12 & 13 My Question or IssueIt appears that my discover weekly is being influenced by a family plan member.It's been a month or so that I've noticed my discover weekly is more relevant to my wife than me (who is on my ...

  • Regular
  • Plan Family Country UK Device iPhone 12 & 13   My Question or Issue It appears that my discover weekly is being influenced by a family plan member. It's been a month or so that I've...
  • Bittencourt
  • Spotify Star
  • 591 Views
  • 5 replies
  • 0 likes
  • 591 Views
  • 5 replies
  • 0 likes

can i delete my thread

I posted about a Spotify issue in the Ideas board because I didn't know how to do so in the Help board. My post was moved from the former to the latter, and even though the issue wasn't solved, I just learned how to start a topic in the Help board. I...

  • Music Fan
  • I posted about a Spotify issue in the Ideas board because I didn't know how to do so in the Help board. My post was moved from the former to the latter, and even though the issue wasn't solved, I ju...
  • Billy-J
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

What can I do about my Discover Weekly being taken over by baby music?

I've been listening to my Discover Weekly playlist for nearly a decade and almost always enjoy it. Recently my sister visited with her baby and I let her use my Spotify account in the bedroom to play lullaby music. Now for several weekly literally my...

  • Visitor
  • I've been listening to my Discover Weekly playlist for nearly a decade and almost always enjoy it. Recently my sister visited with her baby and I let her use my Spotify account in the bedroom to play...
  • Billy-J
  • Spotify Star
  • 407 Views
  • 1 replies
  • 1 likes
  • 407 Views
  • 1 replies
  • 1 likes

I'm hearing spotify advertisements on my paid plan

I hear ads outside of podcasts and albums. They interrupt my listening and come out of nowhere. Why are spotify ads appearing even though I'm on the paid plan?

  • Visitor
  • I hear ads outside of podcasts and albums. They interrupt my listening and come out of nowhere. Why are spotify ads appearing even though I'm on the paid plan?
  • Billy-J
  • Spotify Star
  • 587 Views
  • 1 replies
  • 0 likes
  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music request form

Does Spotify have a music request form for us to request adding a specific music track/album to Spotify? I would very appreciate if Spotify can add add this song, https://www.youtube.com/watch?v=8KTVQsfyCHM&list=PLz6e4iclyn3UQbhJgNtFpk5DmQ3ttxVtT&ind...

  • Casual Listener
  • Does Spotify have a music request form for us to request adding a specific music track/album to Spotify? I would very appreciate if Spotify can add add this song, https://www.youtube.com/wa...
  • Not applicable
  • 139356 Views
  • 58 replies
  • 14 likes
  • 139356 Views
  • 58 replies
  • 14 likes

Solved!! Can't find a song even though I know the title

The song I'm looking for is called "Fame". I think I'd be able to recognize the album art if I saw it, I believe it was a woman swimming upward, but I don't know the artist. First off, why aren't all the songs called "Fame" the first things in the se...

  • Casual Listener
  • The song I'm looking for is called "Fame". I think I'd be able to recognize the album art if I saw it, I believe it was a woman swimming upward, but I don't know the artist.   First off, why a...
  • Avelina_
  • Casual Listener
  • 1085 Views
  • 3 replies
  • 0 likes
  • 1085 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stopping after every song

I am on the free plan and on an iPhone device, this has only been happening on my iPhone and not my computer nor tablet. (I don’t know if that helps but it’s extra info)But Spotify keeps stopping after every single song ends and the little music tab ...

  • Newbie
  • I am on the free plan and on an iPhone device, this has only been happening on my iPhone and not my computer nor tablet. (I don’t know if that helps but it’s extra info) But Spotify keeps stopping a...
  • OscarDC
  • Moderator
  • 308 Views
  • 1 replies
  • 1 likes
  • 308 Views
  • 1 replies
  • 1 likes

Superuser Contribution Does my listening activity change immediately if i skip 40 seconds in manually?

PlanPremiumOperating SystemWindows 11 If i have my friend activity on and I play a song and skip 40 seconds in, does that immediately show up as what im listening to to others? And if that's true, if I kept skipping to the 40 second mark then skippin...

  • Newbie
  • Plan Premium Operating System Windows 11   If i have my friend activity on and I play a song and skip 40 seconds in, does that immediately show up as what im listening to to others? And if ...
  • Alex
  • Spotify Legend
  • 1007 Views
  • 1 replies
  • 0 likes
  • 1007 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Developer] Inappropriate songs pre-loaded when i download the app

I delete and re-download the Spotify app on my IOS device quite often - maybe once a week. When i download the app and click open for the first time, sometimes the app will open on an artists page (already logged in) that i've not interacted with bef...

  • Visitor
  • ...nd there is a chance this weird inappropriate pre-loaded content is something to do with him....   Please can someone confirm if Spotify is pre-loading this weird stuff on my phone or if its not a...
  • Eni
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • Developer
    iOS
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Official spotify playlist is missing a song, but only when I'm signed in.

PlanPremiumCountryUnited StatesDeviceAll of my devices My Question or IssueI don't even know where to start with this. I was listening to a playlist curated by Spotify called all out 70s. I loved the playlist, it reminded me of a song by Abba that I ...

  • Casual Listener
  • Plan Premium Country United States Device All of my devices   My Question or Issue I don't even know where to start with this. I was listening to a playlist curated by Spotify called all...
  • Alyssark
  • Casual Listener
  • 271 Views
  • 2 replies
  • 0 likes
  • bug
    playlist edited
    Song gone
    song vanished
    Spotify playlist
  • 271 Views
  • 2 replies
  • 0 likes

Superuser Contribution Inappropriate content in Blends

I like to use Spotify to listen to shared music mixes with my friends (Blends). However, I realized today that there is also some very personal content included that I don't want to share with my friends. The problem seems to be that the audiobook is...

  • Newbie
  • I like to use Spotify to listen to shared music mixes with my friends (Blends). However, I realized today that there is also some very personal content included that I don't want to share with my f...
  • MihailY
  • Moderator
  • 343 Views
  • 1 replies
  • 0 likes
  • audiobook
    Blend
    podcast
  • 343 Views
  • 1 replies
  • 0 likes