Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65034 Views
  • 48 replies
  • 107 likes
  • 65034 Views
  • 48 replies
  • 107 likes

Superuser Contribution Spotify en stereos Pioneer y JVC

¿Existe alguna posibilidad de que Spotify vuelva a dejar funcionar su app correctamente en stereos Pioneer y JVC ??La verdad que se han perdido posibilidades de disfrutar de la app desde que se ha cerrado la app a estos dispositivos y sino se corrige...

  • Newbie
  • ¿Existe alguna posibilidad de que Spotify vuelva a dejar funcionar su app correctamente en stereos Pioneer y JVC ?? La verdad que se han perdido posibilidades de disfrutar de la app desde que se ha ...
  • Kiril
  • Moderator
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Re: Stolen Content

hey, I released a free mixing thing and someone stole it and uploaded it to spotify without giving my spotify credit.  

image.png image (1).png
  • Casual Listener
  • hey, I released a free mixing thing and someone stole it and uploaded it to spotify without giving my spotify credit.    
  • Maxim
  • Spotify Star
  • 238 Views
  • 4 replies
  • 0 likes
  • 238 Views
  • 4 replies
  • 0 likes

Recommended are completely irrelavent to what I am listening to

My playlist is full of UK drill but my recommended is full of Gospel music. I have never listened to this type of music in my life. I am the only person using this account, I tried creating a new playlist with the same songs (issue still persists). I...

  • Visitor
  • My playlist is full of UK drill but my recommended is full of Gospel music. I have never listened to this type of music in my life.   I am the only person using this account, I tried creating ...
  • Taylith
  • Community Legend
  • 340 Views
  • 3 replies
  • 1 likes
  • 340 Views
  • 3 replies
  • 1 likes

Superuser Contribution Error message when opening Podcast Documentary Category.

Error: Couldn't find that page Error Message.Reproduce: Search -> Podcasts -> Documentaries -> error meggage.On PC App logged in.On Chrome Browser while not logged in.Seems to be a 404 not found. Please let me browse documentaries.

  • Visitor
  • Error: Couldn't find that page Error Message. Reproduce: Search -> Podcasts -> Documentaries -> error meggage. On PC App logged in. On Chrome Browser while not logged in. Seems to be a...
  • Dian
  • Spotify Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Radio station playing unrelated music

I created a ratio station for "Gemini" the dubstep artist. This has been a wonderful station and I've found a lot of great new music, until yesterday... It started playing rap songs. I think I may have liked one on accident (because I actually liked ...

  • Regular
  • I created a ratio station for "Gemini" the dubstep artist.  This has been a wonderful station and I've found a lot of great new music, until yesterday...   It started playing rap songs....
  • Pablo_Esquivel
  • Regular
  • 4437 Views
  • 16 replies
  • 1 likes
  • Mac
  • 4437 Views
  • 16 replies
  • 1 likes

Superuser Contribution Our Debut Album Is Being Shown As A Solo Album From Our Members Instead Of Our Group Name.

Greetings. Our band Da.Loca and Melo recently released our album Once Upon A Time In Chicago. Instead of being listed under our name i.e. Ashford and Simpson, our record label and distributor said they could not list it like that and therefore it was...

  • Visitor
  • Greetings.   Our band Da.Loca and Melo recently released our album Once Upon A Time In Chicago. Instead of being listed under our name i.e. Ashford and Simpson, our record label and distributo...
  • Elena
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution 30 minutes of commercial free music not working

I’m getting commercials approximately every three songs. It’s certainly not 30 minutes commercial-free. How can Spotify fix this issue?

  • Visitor
  • I’m getting commercials approximately every three songs. It’s certainly not 30 minutes commercial-free. How can Spotify fix this issue?
  • Alex
  • Spotify Legend
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

panic! at the disco unplayable (us)

since i made my account back in 2020 p!atd has been unplayable? it happens with both free and premium and it really sucks bc i love their stuff. if i try to play it on desktop (windows) it says that i have to enable it in the spotify mobile app but i...

  • Casual Listener
  • since i made my account back in 2020 p!atd has been unplayable? it happens with both free and premium and it really sucks bc i love their stuff. if i try to play it on desktop (windows) it says that ...
  • nootlethedoor
  • Casual Listener
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution REPRODUCCION DE CANCION EN DESCUBRIMIENTO SEMANAL

CUANDO REPRODUZCO DESCUBRIMIENTO SEMANAL, NO ME APARECE LA CANCION QUE SE ESTA REPRODUCIENDO EN ESE MOMENTO COMO CUANDO ESCUCHO CUALQUIER OTRA LISTA O ALBUM

  • Visitor
  • CUANDO REPRODUZCO DESCUBRIMIENTO SEMANAL, NO ME APARECE LA CANCION QUE SE ESTA REPRODUCIENDO EN ESE MOMENTO COMO CUANDO ESCUCHO CUALQUIER OTRA LISTA O ALBUM
  • AndresM
  • Spotify
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't see any podcasts in Spotify

Hello everyone!Please advise if podcasts are not available in KazakhstanCurrently I can't find and play any podcasts, even by direct URL

  • Newbie
  • Hello everyone! Please advise if podcasts are not available in Kazakhstan Currently I can't find and play any podcasts, even by direct URL
  • Yordan
  • Moderator
  • 265 Views
  • 1 replies
  • 2 likes
  • 265 Views
  • 1 replies
  • 2 likes

Superuser Contribution Why is "Money by Lisa" no longer showing on the Today's Top Hits on the app

Yesterday, while checking Todays Top Hits, it showed a different profile picture for the song "Money by Lisa" on the TTH list and the hacker changed the profile picture to "FlowArt1943" instead of Lisa's photo. I click "Don't play this" since it seem...

  • Visitor
  • Yesterday, while checking Todays Top Hits, it showed a different profile picture for the song "Money by Lisa" on the TTH list and the hacker changed the profile picture to "FlowArt1943" instead of Li...
  • Vasil
  • Moderator
  • 429 Views
  • 2 replies
  • 0 likes
  • 429 Views
  • 2 replies
  • 0 likes

Superuser Contribution editing a friends playlist

I have been sent an invite to add songs onto my friends public playlist, but i can only listen to it. Is there something I need to change in my settings?

  • Newbie
  • I have been sent an invite to add songs onto my friends public playlist, but i can only listen to it. Is there something I need to change in my settings?
  • OscarDC
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Unwanted Home Screen/Start Screen Content

I had been a spotify subscriber for nearly a decade when I finally got sick of the impossible to remove political messaging on my Home Screen. It was a mash up of the Obamas, Black History Month, Gay History Month, etc, etc, etc. If that's your cup o...

  • Casual Listener
  • ...ay to filter them out is an annoyance and destroys all value the app provides.   PLEASE reconsider adding the ability for users to remove content from their start page that they don't want to see....
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle not available in premium account on some artists?

I tried to listen to some Elton John but I noticed that there where no shuffle option on any of the albums.Is this intentionally?If so is there any way to block all artists that have chosen to disable this feature. As an artist should not dictate in ...

  • Casual Listener
  • I tried to listen to some Elton John but I noticed that there where no shuffle option on any of the albums. Is this intentionally? If so is there any way to block all artists that have chosen to di...
  • lilltiger
  • Casual Listener
  • 307 Views
  • 2 replies
  • 0 likes
  • 307 Views
  • 2 replies
  • 0 likes

Superuser Contribution One song by Toše Proeski

Hello.Please, could You upload album (or some compilation) with song by Toše Proeski 'Sonce vo tvojiterusi kosi'. It is song in Macedonian and I will be very happy, if this song will be also on Spotify.Thank You.

  • Roadie
  • Hello. Please, could You upload album (or some compilation) with song by Toše Proeski 'Sonce vo tvojiterusi kosi'. It is song in Macedonian and I will be very happy, if this song will be also on Spo...
  • Elena
  • Moderator
  • 1046 Views
  • 4 replies
  • 0 likes
  • 1046 Views
  • 4 replies
  • 0 likes

Solved!! How can I get my track removed from another artist's profile to mine.

I could not get to choose what profile my music was supposed to be on it was just added to another artist's profile with the same name

  • Newbie
  • I could not get to choose what profile my music was supposed to be on it was just added to another artist's profile with the same name
  • Taylith
  • Community Legend
  • 341 Views
  • 1 replies
  • 1 likes
  • 341 Views
  • 1 replies
  • 1 likes

Could you please add a Jimin's With You, in Spotify playlist, This is BTS?

Jimin of BTS released a new OST song, With You, can it be added in the playslist which Spotify created, This is BTS?

  • Newbie
  • Jimin of BTS released a new OST song, With You, can it be added in the playslist which Spotify created, This is BTS?
  • Taylith
  • Community Legend
  • 363 Views
  • 1 replies
  • 1 likes
  • 363 Views
  • 1 replies
  • 1 likes

Superuser Contribution why is 'face for the radio' by the view not available to play

The song 'Face for the Radio' is on the album 'Hats off to the Buskers' by The View, however it is not available to play. When I try to play it it says 'This content is not available'. Why is this the case and can it be released to play.

  • Casual Listener
  • The song 'Face for the Radio' is on the album 'Hats off to the Buskers' by The View, however it is not available to play. When I try to play it it says 'This content is not available'. Why is t...
  • OscarDC
  • Moderator
  • 1502 Views
  • 3 replies
  • 0 likes
  • 1502 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast restarting when I go in between apps and back to Spotify app

PlanFreeCountryUSADeviceiPhoneOperating SystemiOS My Issue is that whenever I start a video podcast I can let it play and the audio will still continue even if I switch to another app but once I go back to Spotify app it loses all progress and restar...

  • Casual Listener
  •   Plan Free Country USA Device iPhone Operating System iOS   My Issue is that whenever I start a video podcast I can let it play and the audio will still continue even if I switch...
  • OscarDC
  • Moderator
  • 14125 Views
  • 53 replies
  • 32 likes
  • 14125 Views
  • 53 replies
  • 32 likes