Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65034 Views
  • 48 replies
  • 107 likes
  • 65034 Views
  • 48 replies
  • 107 likes

Superuser Contribution [Android][Other] Listen to songs in original language

I would really like the option to choose to listen to tracks in their original language, rather than the app defaulting to English language versions when available. One example is Christine and The Queens, who I like to listen to in French. It's quit...

  • Gig Goer
  • I would really like the option to choose to listen to tracks in their original language, rather than the app defaulting to English language versions when available. One example is Christine and The Q...
  • CarlosE
  • Moderator
  • 491 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrapped 2021 Missing Artist and Songs

PlanPremiumCountryUnited StatesDeviceiPhone XSOperating SystemiOS 15.1 My Question or IssueI noticed on my Wrapped 2021 that an album and artist were completely missing from my top songs, despite the fact I am certain I listened to them far more than...

  • Casual Listener
  • Plan Premium Country United States Device iPhone XS Operating System iOS 15.1   My Question or Issue I noticed on my Wrapped 2021 that an album and artist were completely missing from ...
  • goodprovider
  • Casual Listener
  • 971 Views
  • 2 replies
  • 1 likes
  • 971 Views
  • 2 replies
  • 1 likes

Release Radar dont save changes

I like the Release Radar in general. And when ever I click on my laptop that I dont like an artist, I get a little popup message, that spotify wont add songs from the band anymore. None the less I keep getting songs from the same bands week after wee...

  • Newbie
  • I like the Release Radar in general. And when ever I click on my laptop that I dont like an artist, I get a little popup message, that spotify wont add songs from the band anymore. None the less I ke...
  • OneByBoo
  • Roadie
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrapped doesn't include songs played by Spotify Connect

I was suspicious that my time spent listening was very low and that my most played track had only 10 plays.I spend most of my time listening on other devices using Spotify connect. It would appear that songs played this way are not counted.I looked a...

  • Casual Listener
  • I was suspicious that my time spent listening was very low and that my most played track had only 10 plays. I spend most of my time listening on other devices using Spotify connect.  It would a...
  • Alex
  • Spotify Legend
  • 851 Views
  • 5 replies
  • 0 likes
  • 851 Views
  • 5 replies
  • 0 likes

Superuser Contribution Artist URL

My spotify artist URL used to be spotify/sophsimo and when one searched sophsimo on spotify it would bring me up in the results i noticed about a week ago my URL no longer worked, and now when i search sophsimo i no longer come upHow do i change it b...

  • Newbie
  • My spotify artist URL used to be spotify/sophsimo and when one searched sophsimo on spotify it would bring me up in the results   i noticed about a week ago my URL no longer worked, and now wh...
  • CarlosE
  • Moderator
  • 1024 Views
  • 1 replies
  • 0 likes
  • 1024 Views
  • 1 replies
  • 0 likes

Solved!! Artist Royalties should be higher

Hello, Spotify pays artists every time their songs are played. But they pay only a fraction of a cent. In conversations I have had with many artists, I hear that they often have thousands of plays per month, but even at this moderate level of activit...

  • Newbie
  • Hello,   Spotify pays artists every time their songs are played.  But they pay only a fraction of a cent.  In conversations I have had with many artists, I hear that they ofte...
  • Ondrey
  • Regular
  • 10736 Views
  • 29 replies
  • 12 likes
  • Social & Random
  • 10736 Views
  • 29 replies
  • 12 likes

Superuser Contribution Song radio not working.

PlanFamily Country Norway DeviceAnyOperating SystemAny My Question or IssueSong radio is not working on all songs. “Playlist not available”

  • Casual Listener
  • Plan Family  Country Norway   Device Any Operating System Any   My Question or Issue Song radio is not working on all songs. “Playlist not available”
  • Eni
  • Moderator
  • 493 Views
  • 3 replies
  • 0 likes
  • 493 Views
  • 3 replies
  • 0 likes

Superuser Contribution Gregorian Masters of Chant Chapter 2 album disappeared from Spotify

Hello,I'm no longer able to listen to Gregorian Masters of Chant Chapter 2 album in Spotify. It has just disappeared and the songs in my playlist are greyed out.What is the problem? Thank you.

  • Casual Listener
  • Hello, I'm no longer able to listen to Gregorian Masters of Chant Chapter 2 album in Spotify. It has just disappeared and the songs in my playlist are greyed out. What is the problem?   ...
  • Norokir
  • Casual Listener
  • 573 Views
  • 2 replies
  • 0 likes
  • 573 Views
  • 2 replies
  • 0 likes

Superuser Contribution Artists radio

My Question or IssueHi, so for a while now, I've been waiting to get my own artists radio under my Artsit name on spotify (Sir. Karni) and on the spotify for artist when checking the source of streams it says I have 1 play from 'Radio'  however when ...

Screenshot_20211129-104921_Spotify for Artists.jpg
  • Casual Listener
  • My Question or Issue Hi, so for a while now, I've been waiting to get my own artists radio under my Artsit name on spotify (Sir. Karni) and on the spotify for artist when checking the source of stre...
  • standidthat
  • Newbie
  • 768 Views
  • 3 replies
  • 0 likes
  • 768 Views
  • 3 replies
  • 0 likes

Solved!! One song doesn't play

One song doesn't play from playlists. Tried different playlist, delete catches, reboot, reinstalled, but just one song doesn't playPlanPremiumCountryUSDevice Samsung Galaxy S20+Operating SystemiOS 10

  • Newbie
  • One song doesn't play from playlists.  Tried different playlist, delete catches, reboot,  reinstalled,  but just one song doesn't play Plan Premium Country US Device  Samsu...
  • Sebasty
  • Community Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution HEEELP!! They do not stop reporting me

Goodnight I need urgent helpI have more than two months receiving reports in my playlists almost daily, I know they are doing it to harm me. I am an independent artist and I have worked my list for more than two years with a lot of discipline to impu...

  • Casual Listener
  • Goodnight I need urgent help I have more than two months receiving reports in my playlists almost daily, I know they are doing it to harm me. I am an independent artist and I have worked my list f...
  • Mihail
  • Spotify Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Missing music on Pat Metheny's album "We Live Here"

5 songs out of 9 are unavaiable on the playlist, and I really like "And then I knew" song on that album.I was just wondering where they went, as it's been a month since they've gone missing.

  • Casual Listener
  • 5 songs out of 9 are unavaiable on the playlist, and I really like "And then I knew" song on that album. I was just wondering where they went, as it's been a month since they've gone missing.
  • tiagonmas
  • Newbie
  • 1220 Views
  • 6 replies
  • 0 likes
  • 1220 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution What is AI music genre on 2021 Wrapped

PlanFreeCountryItalyDevicePixel 1Operating SystemAndroid My Question or Issueon 2021 Wrapped my top genre is "AI". Never heard of it. I'm very curious! What is it? What does "AI" or "Ai" mean? Thank you in advance for answer!

  • Casual Listener
  • Plan Free Country Italy Device Pixel 1 Operating System Android   My Question or Issue on 2021 Wrapped my top genre is "AI". Never heard of it. I'm very curious! What is it? What does ...
  • TheEngCoach57It
  • Casual Listener
  • 4225 Views
  • 5 replies
  • 8 likes
  • 4225 Views
  • 5 replies
  • 8 likes

[Community][Playlists] Editorial Playlists full of Problematic artists

Hey there Every time I log on to see a New Music Friday it’s full of problematic artists. These are artists who have been publicly called out for their sexist or abusive behavior and it seems like Spotify are interested in really pushing these artist...

  • Visitor
  • Hey there   Every time I log on to see a New Music Friday it’s full of problematic artists. These are artists who have been publicly called out for their sexist or abusive behavior and it seem...
  • 232 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 232 Views
  • 0 replies
  • 0 likes

Superuser Contribution When I say "Play My Daily Mix", it plays a person's podcast called My Daily Mix. Annoying, how fix?

When I say "Play My Daily Mix" to my Google Nest, it plays a podcast from someone in India SANDEEP SWAMI, called "My Daily Mix" -- This person Sandeep cleverly named his podcast "My Daily Mix" to route requests to his podcasts. How do I make it so th...

  • Casual Listener
  • When I say "Play My Daily Mix" to my Google Nest, it plays a podcast from someone in India SANDEEP SWAMI, called "My Daily Mix" -- This person Sandeep cleverly named his podcast "My Daily Mix" to rou...
  • Alex
  • Spotify Legend
  • 595 Views
  • 3 replies
  • 2 likes
  • 595 Views
  • 3 replies
  • 2 likes

Superuser Contribution Release Radar not working

PlanPremiumCountryuk DeviceGoogle Home MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I ask my Google Home Max to “play Release Radar”, it has started playing a track called releaseradar by December Sixth. This is...

  • Music Fan
  • Plan Premium Country uk   Device Google Home Max Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ask my Google Home Max to “play Relea...
  • MafeG
  • Spotify Legend
  • 497 Views
  • 4 replies
  • 1 likes
  • 497 Views
  • 4 replies
  • 1 likes

Superuser Contribution Arabic with Korean artists? Is there a chance this is a mistake?

This Korean group: Rania, no longer exists, however there are Arab songs by this artist: Achwak Sayad? mixing with them this year, I think this is a mistake...The Arab group is on the artist Rania's page...........

  • Newbie
  • This Korean group: Rania, no longer exists, however there are Arab songs by this artist: Achwak Sayad? mixing with them this year, I think this is a mistake... The Arab group is on the artist Rania'...
  • Yordan
  • Moderator
  • 318 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t generate Blend playlists - option is not available in my app

Title says it all. Friends have sent me invites to their playlists, but I can’t ask others to create a Blend from my app. Why isn’t it showing up in my app? I’m on iOS and app is fully updated.

  • Regular
  • Title says it all.  Friends have sent me invites to their playlists, but I can’t ask others to create a Blend from my app.  Why isn’t it showing up in my app?  I’m on iOS and app is fu...
  • CharlesF
  • Newbie
  • 12223 Views
  • 11 replies
  • 0 likes
  • 12223 Views
  • 11 replies
  • 0 likes

Superuser Contribution Problem with metadata

POCO M3, Android 11, Miui 12 - Spotify does not send info about artist, song name and album title on Toyota Touch device. Problem exists in Yaris 2016 and Rav-4 2020. Other apps used to listening to music e.g. Poweramp and Bandcamp work correctly. Ve...

  • Newbie
  • POCO M3, Android 11, Miui 12 - Spotify does not send info about artist, song name and album title on Toyota Touch device. Problem exists in Yaris 2016 and Rav-4 2020. Other apps used to listening to ...
  • Yordan
  • Moderator
  • 507 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 507 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can I set a language preference for content, not the app itself?

PlanPremiumCountryUKDeviceSony ExperiaOperating SystemAndroid My Question or IssueI like listening to a lot of non-English language artists, and I prefer to listen to them in their original language, even when an English language version is also avai...

  • Gig Goer
  • Plan Premium Country UK Device Sony Experia Operating System Android   My Question or Issue I like listening to a lot of non-English language artists, and I prefer to listen to them in...
  • CarlosE
  • Moderator
  • 638 Views
  • 1 replies
  • 0 likes
  • 638 Views
  • 1 replies
  • 0 likes