Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 64632 Views
  • 47 replies
  • 107 likes
  • 64632 Views
  • 47 replies
  • 107 likes

Superuser Contribution Songs on old playlists greyed out, when still available on the system

PlanPremiumCountryUKDeviceDesktop computer running windows 10, various iPhones/Android phonesMy Question or IssueI've created a number of playlists over the years, but when I go back to the older ones, quite often 50-60% of the songs are unplayable. ...

  • Regular
  • Plan Premium Country UK Device Desktop computer running windows 10, various iPhones/Android phones My Question or Issue I've created a number of playlists over the years, but when I go back to...
  • Jeremy
  • Spotify Legend
  • 701 Views
  • 5 replies
  • 2 likes
  • 701 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Only You Story Skips

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI wanted to check out the new 'Only You' Story, but it skips it. I had the same issue with 'W...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I wante...
  • Mihail
  • Spotify Legend
  • 3109 Views
  • 10 replies
  • 6 likes
  • 3109 Views
  • 10 replies
  • 6 likes

Only about you feature, but the birthchart doesn’t work : (

PlanPremiumCountryNetherlands iPhone 7 Operating System(iOS 14.6also doesn’t work on my bf’s Samsung phone My Question or Issuethe issue is that the birthchart in the feature only for you doesn’t work and yes I know it is silly to make such a big dea...

  • Casual Listener
  •   Plan Premium Country Netherlands  iPhone 7  Operating System (iOS 14.6 also doesn’t work on my bf’s Samsung phone   My Question or Issue the issue is that the birthch...
  • Tivian
  • Casual Listener
  • 334 Views
  • 2 replies
  • 1 likes
  • 334 Views
  • 2 replies
  • 1 likes

I want yoy to add this song

In spotify you have added many of the songa of this singer but you didn’t add this one. Please please add this song to Spotify.Artist : Bassbaba Sumon https://youtu.be/uxEpXfUGNdY

  • Newbie
  • In spotify you have added many of the songa of this singer but you didn’t add this one. Please please add this song to Spotify. Artist : Bassbaba Sumon   https://youtu.be/uxEpXfUGNdY
  • Sebasty
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Publically listening to a private playlist still shows the playlist name in "Friend activity"

I'm on MacOS Big Sur on a 2018 Macbook Pro. I've noticed that in my Friend activity, it shows a friend listening to one of my private playlists (that I've sent them the link to). I asked a different friend to see if this was just something on my end,...

  • Newbie
  • I'm on MacOS Big Sur on a 2018 Macbook Pro. I've noticed that in my Friend activity, it shows a friend listening to one of my private playlists (that I've sent them the link to). I asked a different ...
  • Jeremy
  • Spotify Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Why has Spotify deleted the Track by "Rapbellions" - "Ich mach da nicht mit"?

If this censorship persists I will terminate my family premium account. Censorship is unconstitutional & vile. Xavier Naidoo is our best singer, and the lyrics of this German Rap Allstars Team in "Ich mach da nicht mit" are a brilliant criticism of t...

  • Casual Listener
  • If this censorship persists I will terminate my family premium account. Censorship is unconstitutional & vile. Xavier Naidoo is our best singer, and the lyrics of this German Rap Allstars Team in...
  • OliverSchiller
  • Casual Listener
  • 493 Views
  • 2 replies
  • 3 likes
  • 493 Views
  • 2 replies
  • 3 likes

Superuser Contribution Can't find my Spotify Birth Chart

Hey everyone, I'm can find the Spotify Only You feature, but I can't find my start chart. Can someone help me as to where to specifically find my star chart?

  • Newbie
  • Hey everyone, I'm can find the Spotify Only You feature, but I can't find my start chart. Can someone help me as to where to specifically find my star chart?
  • hayw
  • Casual Listener
  • 6142 Views
  • 13 replies
  • 14 likes
  • 6142 Views
  • 13 replies
  • 14 likes

Release times

PlanPremiumCountryAustraliaDeviceiPhone & PCOperating SystemWindows 10 & iOs 14.4.2 My Question or IssueRecently (either this Friday or last Friday) I've noticed that new releases are not showing up early on Friday morning. I used to wake up and be a...

  • Regular
  •   Plan Premium Country Australia Device iPhone & PC Operating System Windows 10 & iOs 14.4.2   My Question or Issue Recently (either this Friday or last Friday) I've noti...
  • Billy-J
  • Spotify Star
  • 2261 Views
  • 3 replies
  • 0 likes
  • 2261 Views
  • 3 replies
  • 0 likes

Superuser Contribution [All Platforms][Podcasts][Social][Other] Select Joe Rogan Episodes STILL MISSING 2021. No Replies.

Why are there still selected of the Joe Rogan episodes missing? It's January 2021. I have sent two emails asking about this completely unnecessary problem but have not yet received any replies or explanations. I will post my emails below:Sent: Thursd...

  • Music Fan
  • Why are there still selected of the Joe Rogan episodes missing? It's January 2021. I have sent two emails asking about this completely unnecessary problem but have not yet received any replies or exp...
  • Googl_isfascist
  • Casual Listener
  • 2374 Views
  • 10 replies
  • 4 likes
  • All Platforms
    Podcasts
  • 2374 Views
  • 10 replies
  • 4 likes

Superuser Contribution Strange 'Activity' in the Friend Feed

Since recent Spotify updates my friend feed activity is not changing in real time. I will view a friend's activity and it states '17 mins' ago for a certain track. I will log in a couple of hours later where a different track shows with the activity ...

  • Music Fan
  • Since recent Spotify updates my friend feed activity is not changing in real time.  I will view a friend's activity and it states '17 mins' ago for a certain track.   I will log in a c...
  • Ivan
  • Spotify Legend
  • 1653 Views
  • 5 replies
  • 5 likes
  • 1653 Views
  • 5 replies
  • 5 likes

Superuser Contribution My removed music is confusing my artist radio, and missing fans also like

On the Spotify page for my band, Pushing Veronica, we cannot access our artist radio station, and our fans also like page has disappeared. When you try to listen to our artist radio station, it flashes for a second and then an error message flashes.U...

Screen Shot 2021-05-29 at 12.27.48 PM.png Screen Shot 2021-05-29 at 1.39.36 PM.png
  • Casual Listener
  • On the Spotify page for my band, Pushing Veronica, we cannot access our artist radio station, and our fans also like page has disappeared. When you try to listen to our artist radio station...
  • Jeremy
  • Spotify Legend
  • 1118 Views
  • 3 replies
  • 0 likes
  • Artist Radio
    fans also like
    Radio
    removed songs
  • 1118 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Radio] advertising

i realize that advertising pays for content, but do i really need to listen to the same kohls ad every two sons, repeatedly, all day long?

  • Visitor
  • i realize that advertising pays for content, but do i really need to listen to the same kohls ad every two sons, repeatedly, all day long?
  • Alex
  • Spotify Legend
  • 329 Views
  • 2 replies
  • 1 likes
  • Radio
  • 329 Views
  • 2 replies
  • 1 likes

Goodbye Spotify

I've stopped using Spotify because of the horrible Covid commercials. They are horribly done, and the Michelle Obama one is not even factual. I've switched to another service and have not heard a single Covid commercial.

  • Regular
  • I've stopped using Spotify because of the horrible Covid commercials. They are horribly done, and the Michelle Obama one is not even factual. I've switched to another service and have not heard a sin...
  • christosgi
  • Music Fan
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

There is an album missing.

I am trying to explain that there is an album missing from the Bourne Trilogy Film Score. The Bourne Supremacy is the middle film. It is not listed on Spotify and this must be an error! The first and last scores are but only 4 individual tracks from ...

  • Visitor
  • I am trying to explain that there is an album missing from the Bourne Trilogy Film Score. The Bourne Supremacy is the middle film. It is not listed on Spotify and this must be an error! The first and...
  • christosgi
  • Music Fan
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

[Android][Other] Cymande album dates are not correct

Hey! Love Spotify. Just wanted to notify you that Cymande's album dates (except for their first) are not correct. Would be cool if you updated them.Best,Lenny

  • Visitor
  • Hey! Love Spotify. Just wanted to notify you that Cymande's album dates (except for their first) are not correct. Would be cool if you updated them. Best, Lenny
  • MauriceMV
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 258 Views
  • 1 replies
  • 0 likes

Following

How do I see what all I have followed?I know I have followed a few artists, podcasts, playlists, but I don’t know how to find them after I have followed them without having to use search. Family duo planapple products (iPhone mostly iOS 14)USA

  • Newbie
  • How do I see what all I have followed? I know I have followed a few artists, podcasts, playlists, but I don’t know how to find them after I have followed them without having to use search.  &n...
  • AdamDamon
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

How i can save my queue ?

Im Itarted shufle playing from my song. I listened to music from this queue a bit and I wanted to listen to songs from another playlist through shufle plauy, after I started listening to this other playlist, my queue from my songs was destroyed. How ...

  • Regular
  • Im Itarted shufle playing from my song. I listened to music from this queue a bit and I wanted to listen to songs from another playlist through shufle plauy, after I started listening to this other p...
  • AnnaPineapple
  • Newbie
  • 11065 Views
  • 2 replies
  • 0 likes
  • 11065 Views
  • 2 replies
  • 0 likes

Superuser Contribution Where is my Cigarettes and Coffee?

I was listening to "This is Otis Redding" playlist and one of my favourite songs has been removed.My question is:Why has the song "Cigarettes and Coffee" by Otis Redding been removed?is it a licencing problem?Why is it only the one song?I hope its no...

  • Newbie
  • I was listening to "This is Otis Redding" playlist and one of my favourite songs has been removed. My question is: Why has the song "Cigarettes and Coffee" by Otis Redding been removed? is it a li...
  • Len38
  • Music Fan
  • 997 Views
  • 3 replies
  • 1 likes
  • missing song
  • 997 Views
  • 3 replies
  • 1 likes

Superuser Contribution New album list never change

PlanPremiumCountryHunDeviceAllOperating SystemAll My Question or IssueI noticed that when i click on my fav genre, i previously saw a list of the newest albums just released. This feature was very useful. Now since the beginning of 2021 i see the sam...

  • Regular
  •   Plan Premium Country Hun Device All Operating System All   My Question or Issue I noticed that when i click on my fav genre, i previously saw a list of the newest albums just r...
  • Ver
  • Spotify Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Update Log?

Is there an update log for Spotify anywhere? I can't seem to find one, despite the constant updates that occur. It's rather annoying to update the app for features that I won't ever know exist until I stumble upon them 3 months later.

  • Casual Listener
  • Is there an update log for Spotify anywhere? I can't seem to find one, despite the constant updates that occur. It's rather annoying to update the app for features that I won't ever know exist until ...
  • Billy-J
  • Spotify Star
  • 571 Views
  • 1 replies
  • 0 likes
  • 571 Views
  • 1 replies
  • 0 likes