Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 62766 Views
  • 47 replies
  • 107 likes
  • 62766 Views
  • 47 replies
  • 107 likes

Morning Show

Why not have a morning show that is balanced and fair? The Get Up morning show is so liberal and biased that it is hard to listen to.

  • Casual Listener
  • Why not have a morning show that is balanced and fair? The Get Up morning show is so liberal and biased that it is hard to listen to.
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Hidden songs from phone does not synch to Spotify to the Volvo Sensus App

PlanFamilyCountryUsaDevice(Samsung Note 9 Volvo Sensus My Question or IssueWhen hiding a song in a Playlist on my phone when I play the Playlist on the app on my Volvo Senses the song is not hidden. It would be nice if it synced to the device. The Sp...

  • Casual Listener
  • Plan Family Country Usa Device (Samsung Note 9  Volvo Sensus       My Question or Issue When hiding a song in a Playlist on my phone when I play the Playlist on the app ...
  • Alex
  • Spotify Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Developer] Toggle Feature to Display Lyrics

[Appealing to all Users, Please Vote!!] I'm not sure how many of the users out there are deprived from viewing lyrics on their mobile Spotify App. I'm one of them since the day that this feature was released. I'm constantly getting the annoying "Behi...

  • Newbie
  • [Appealing to all Users, Please Vote!!]   I'm not sure how many of the users out there are deprived from viewing lyrics on their mobile Spotify App. I'm one of them since the day that this fea...
  • Xenia
  • Moderator
  • 1289 Views
  • 2 replies
  • 41 likes
  • Developer
    Mobile
  • 1289 Views
  • 2 replies
  • 41 likes

Solved!!Superuser Contribution Explicit content

A lot of explicit content I'd liked disappeared when I changed my location. How can I solve this?

  • Regular
  • A lot of explicit content I'd liked disappeared when I changed my location. How can I solve this?
  • Stive1
  • Regular
  • 1079 Views
  • 10 replies
  • 0 likes
  • 1079 Views
  • 10 replies
  • 0 likes

Superuser Contribution Some local files synced, some didn't over different Wi-Fi networks

PlanPremiumCountryIndonesiaDeviceGalaxy A7/ PCOperating SystemAndroid 10/Windows 10 My Question or IssueAs you can see in the screenshots here, there are some local files I have downloaded (from moving them from my local files on my pc to a playlist,...

  • Newbie
  • ...sually a network issue.   I then looked at my firewall to ensure that I ticked public and private networks for my wifi. Then I found the culprit- I was on different WiFi networks on my phone and m...
  • Alex
  • Spotify Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • local
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Que Issues

So when I go to add songs to my que, I assume it will be available indefinitely.However, it is not. After several hours or if I close the app I notice when I hit play none of those songs play.Any reason why?Any work around?Also any way I can see and ...

  • Visitor
  • So when I go to add songs to my que, I assume it will be available indefinitely. However, it is not.   After several hours or if I close the app I notice when I hit play none of those songs p...
  • Jeremy
  • Spotify Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist biography updates

How often does Spotify update its artist biographies from Rovi/Tivo?

  • Roadie
  • How often does Spotify update its artist biographies from Rovi/Tivo?
  • Jeremy
  • Spotify Legend
  • 959 Views
  • 1 replies
  • 0 likes
  • 959 Views
  • 1 replies
  • 0 likes

Solved!! My Playlist is too long

Heyy, I have a question.I have a playlist of 800, it’s way too long so I want to divide them into smaller lists.But I don’t know where to begin..Could you guys give me tips? sorry for my English btw.

  • Newbie
  • Heyy, I have a question. I have a playlist of 800, it’s way too long so I want to divide them into smaller lists. But I don’t know where to begin.. Could you guys give me tips?   sorry for ...
  • mol_bio
  • Regular
  • 5165 Views
  • 4 replies
  • 0 likes
  • 5165 Views
  • 4 replies
  • 0 likes

Superuser Contribution Lyrics hidden behind control bar after last update

PlanPremiumCountryBrasilDeviceLenovoOperating SystemWindows 10,etc.) My Question or IssueLyrics hidden behind control bar after last update

  • Regular
  • Plan Premium Country Brasil Device Lenovo Operating System Windows 10,etc.)   My Question or Issue Lyrics hidden behind control bar after last update
  • Eni
  • Moderator
  • 992 Views
  • 11 replies
  • 0 likes
  • 992 Views
  • 11 replies
  • 0 likes

Spotify Endorses Racist Rap That Promotes Cop Killing

Spotify continues to remove Metal, country, and podcasts that do not bootlick SJW talking points, yet leave Ghetto rap that is racist towards white people and promotes cop killing. In fact Spotify repeatedly endorsed rap that promotes cop killing. Sp...

  • Regular
  • Spotify continues to remove Metal, country, and podcasts that do not bootlick SJW talking points, yet leave Ghetto rap that is racist towards white people and promotes cop killing. In fact Spotify re...
  • 333 Views
  • 0 replies
  • 1 likes
  • 333 Views
  • 0 replies
  • 1 likes

Superuser Contribution Shuffle is not random.

I will not try to post my long text the third time since my posting always gets removed instantly and i dont know why. This is mostly a test if i can post something at all. I collected some Evidence showing that shuffle is not even remotely random. I...

  • Music Fan
  • I will not try to post my long text the third time since my posting always gets removed instantly and i dont know why. This is mostly a test if i can post something at all.   I collected some ...
  • Alex
  • Spotify Legend
  • 1397 Views
  • 4 replies
  • 4 likes
  • shuffle
  • 1397 Views
  • 4 replies
  • 4 likes

Superuser Contribution Worried that Spotify might remove my song

My Question or IssueI’ve got a problem. Here’s a brief summary of what’s happened: I recently released a single for an upcoming album, I promoted it to my audience and friends, but two of my friends decided to stream my new single on loop which got m...

  • Casual Listener
  • My Question or Issue I’ve got a problem. Here’s a brief summary of what’s happened: I recently released a single for an upcoming album, I promoted it to my audience and friends, but two of my friend...
  • ethang79
  • Casual Listener
  • 488 Views
  • 2 replies
  • 0 likes
  • 488 Views
  • 2 replies
  • 0 likes

Superuser Contribution Release Cover Songs with Prerecorded Accompaniment

I'm curious about release cover songs to Spotify. I know that Spotify pays song publishers automatically, and so a license/permission is not needed to release cover songs. However, what about cover songs done with prerecorded (karaoke) accompaniment?...

  • Casual Listener
  • I'm curious about release cover songs to Spotify. I know that Spotify pays song publishers automatically, and so a license/permission is not needed to release cover songs. However, what about cover s...
  • Novy
  • Moderator
  • 523 Views
  • 3 replies
  • 0 likes
  • 523 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to indicate towards Spotify Support team about greyed out songs and get them back again?

PlanPremiumCountryBelgium DeviceAllOperating SystemAll My Question or Issue Hello, My question is about the well known topic of 'greyed out' songs. I as many find often in my playlist suddenly greyed out songs. The standard not meaningful answer is t...

  • Gig Goer
  • Plan Premium Country Belgium   Device All Operating System All   My Question or Issue   Hello,   My question is about the well known topic of 'greyed out' songs. I a...
  • Novy
  • Moderator
  • 735 Views
  • 3 replies
  • 0 likes
  • greyed out
    GREYED OUT CONTENT
    Greyed out songs
    Playlist Items
  • 735 Views
  • 3 replies
  • 0 likes

Superuser Contribution Disliking the homepage

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Spotspotspotspo
  • Casual Listener
  • 511 Views
  • 5 replies
  • 0 likes
  • 511 Views
  • 5 replies
  • 0 likes

Superuser Contribution On repeat playlist not listing some songs

I must have played Ludovico Einaudi’s song Una Mattina at least 25 times in the last month and it has never shown up on my On Repeat playlist. By contrast, I play some other tracks a few times and they score near the top of the playlist. This algorit...

  • Visitor
  • I must have played Ludovico Einaudi’s song Una Mattina at least 25 times in the last month and it has never shown up on my On Repeat playlist. By contrast, I play some other tracks a few times and th...
  • Ivan
  • Spotify Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Vaccine Playlist from Spotify

After opening my latest Spotify for Arist email from Spotify about a Vaccine Playlist I couldn't help but feel this is insensitive to many people who can't get vaccinated due to medical reasons or don't have access to vaccines yet. Also most of the m...

  • Casual Listener
  • After opening my latest Spotify for Arist email from Spotify about a Vaccine Playlist I couldn't help but feel this is insensitive to many people who can't get vaccinated due to medical reasons or do...
  • 317 Views
  • 0 replies
  • 0 likes
  • covid
    vaccine
  • 317 Views
  • 0 replies
  • 0 likes

Abusive increase prices for Spotify Family Account Brazil

PlanFree/PremiumCountryBrazilDeviceIphone 12Operating SystemIOS 14 My Question or IssueI received right now one communication by e-mail regarding a price change for my Family account that means more than 33% increasing price!This is unbelieveble! Inc...

  • Visitor
  • Plan Free/Premium Country Brazil Device Iphone 12 Operating System IOS 14   My Question or Issue I received right now one communication by e-mail regarding a price change for my Family...
  • 309 Views
  • 0 replies
  • 1 likes
  • 309 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution What's the point of these increasingly stacking Single releases?

This question is just out of curiosity. One thing I've noticed for a while now is that many artists release Singles for an upcoming Album in a "stacking" fashion. That is, instead of a single song per release, the singles include the previously relea...

Selbi_0-1619440739970.png
  • Gig Goer
  • This question is just out of curiosity.   One thing I've noticed for a while now is that many artists release Singles for an upcoming Album in a "stacking" fashion. That is, instead of a singl...
  • Alex
  • Spotify Legend
  • 810 Views
  • 1 replies
  • 1 likes
  • 810 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Kendrick Lamar EP - Kendrick Lamar

PlanFree/PremiumCountrySouth Africa My Question or IssueWhy is Kendrick Lamar's album, Kendrick Lamar EP not available on Spotify?

  • Visitor
  • Plan Free/Premium Country South Africa     My Question or Issue Why is Kendrick Lamar's album, Kendrick Lamar EP not available on Spotify?
  • Alex
  • Spotify Legend
  • 1281 Views
  • 1 replies
  • 0 likes
  • 1281 Views
  • 1 replies
  • 0 likes