Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 66566 Views
  • 48 replies
  • 108 likes
  • 66566 Views
  • 48 replies
  • 108 likes

Superuser Contribution Album Art is missing.

PlanPremiumCountryUSADeviceWindows My Question or IssueSo, I was messing around with the spotify on my computer and now the album art is gone. Apparently I need to resize it, but I have no clue how. The album art on the left corner is gone.

  • Casual Listener
  •   Plan Premium Country USA Device Windows       My Question or Issue So, I was messing around with the spotify on my computer and now the album art is gone. Apparently ...
  • Novy
  • Moderator
  • 456 Views
  • 3 replies
  • 0 likes
  • 456 Views
  • 3 replies
  • 0 likes

Chompers is nice - But it's targeted ads to children

PlanPremiumCountryUSDeviceiosOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueChompers is a nice new podcast. But it's a thinly vailed attempt ad targeted advertising to children. I'm a premium subscriber, because I don't w...

  • Casual Listener
  • Plan Premium Country US Device ios Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Chompers is a nice new podcast. But it's a thinly vailed attempt...
  • Billy-J
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

2 artist have same song on their profile

Hello all, so I have just released a song and I can see that it's showing up on another artist's profile on Spotify. I have submitted a query to Spotify to remove the song from the other artist page but, I am curious to know how the listeners & strea...

  • Roadie
  •   Hello all, so I have just released a song and I can see that it's showing up on another artist's profile on Spotify. I have submitted a query to Spotify to remove the song from the other arti...
  • Billy-J
  • Spotify Star
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is Spotify removing songs?

Since a few days, I've noticed that Spotify was removing random songs from albums and artists. I really find this weird. Some songs have 100 millions+ plays. What's the deal? Also, here's a short playlist of songs I've found that were removed in the ...

  • Newbie
  • Since a few days, I've noticed that Spotify was removing random songs from albums and artists. I really find this weird. Some songs have 100 millions+ plays. What's the deal?   Also, here...
  • Chocodivine
  • Music Fan
  • 41809 Views
  • 11 replies
  • 0 likes
  • 41809 Views
  • 11 replies
  • 0 likes

Superuser Contribution Is i possible to move playlists/content?

HiPlanPremium (through provider Halebop)CountrySweden My Question or IssueIs there anyway to keep my playlists and settings, while moving to a new account? Afaik I can't make ANY changes to the account when its locked to the provider/operator, and I ...

  • Newbie
  • Hi Plan Premium (through provider Halebop) Country Sweden     My Question or Issue Is there anyway to keep my playlists and settings, while moving to a new account? Afaik I can't ma...
  • Jeremy
  • Spotify Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

[Radio] Asian Love!

To whom it may concern, A group of playlists titled "Stop Asian Hate" was featured on my homepage on my cell phone. While I I agree with the initiative, I am not pleased with the title. For rhetorical reasons, I would like you to consider changing th...

  • Newbie
  • To whom it may concern,   A group of playlists titled  "Stop Asian Hate" was featured on my homepage on my cell phone. While I I agree with the initiative, I am not pleased with the title...
  • 322 Views
  • 0 replies
  • 1 likes
  • Radio
  • 322 Views
  • 0 replies
  • 1 likes

Superuser Contribution JRE new episodes not showing up

PlanPremiumCountrus Deviceiphone 12Mac OSBigSur My Question or IssueHave received notifications over the last week that say new episodes of JRE are now live, when i go into the spotify application it only shows the last episode of 1610 as the newest....

  • Newbie
  • Plan Premium Countr us   Device iphone 12 Mac OSBigSur   My Question or Issue Have received notifications over the last week that say new episodes of JRE are now live, when i go i...
  • Dietrichias
  • Music Fan
  • 3238 Views
  • 2 replies
  • 1 likes
  • episodes not showing
    JRE
  • 3238 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to get featurings to your Spotify artist profile?

I know that the official answer is that you can't have your featurings on your own artist's page, but from what I've seen there are actually quite a lot of artists that DO have their featurings on their Artists page. For example Luciano is a featured...

Screenshot 2021-03-10 15.06.01.png Screenshot 2021-03-10 15.06.13.png
  • Newbie
  • I know that the official answer is that you can't have your featurings on your own artist's page, but from what I've seen there are actually quite a lot of artists that DO have their featurings on th...
  • Alex
  • Spotify Legend
  • 553 Views
  • 1 replies
  • 1 likes
  • 553 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Local Files

PlanPremiumCountryUnited StatesDeviceiPhone11Operating SystemWindowsMy Question or IssueI downloaded some songs to my computer and uploaded them to my Spotify account. I put them on my playlist and did all the steps to get them on my phone and they j...

  • Casual Listener
  • Plan Premium Country United States Device iPhone11 Operating System Windows My Question or Issue I downloaded some songs to my computer and uploaded them to my Spotify account. I put them on...
  • GloryPink
  • Regular
  • 711 Views
  • 2 replies
  • 0 likes
  • local file
  • 711 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Switch duo to Family

"The other person in the plan will immediately lose access to Premium Duo."Whether switch plan to Family ( currently Duo ) other person, data can be recovered, after it has been added back ?

  • Newbie
  • "The other person in the plan will immediately lose access to Premium Duo." Whether switch plan to Family ( currently Duo ) other person, data can be recovered, after it has been added back ?
  • Ver
  • Spotify Legend
  • 668 Views
  • 1 replies
  • 0 likes
  • Duo to Family
  • 668 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help me please ! :) Premium to family account...

Hello ! My brother invited me on a spotify family suscription, but i already have a spotify premium account ( i pay almost 10 € per month ). Do i have to delete my suscription for spotify premiym first before accepting the invitation for spotify fami...

  • Casual Listener
  • Hello !    My brother invited me on a spotify family suscription, but i already have a spotify premium account ( i pay almost 10 € per month ). Do i have to delete my suscription for spot...
  • Mxt5
  • Casual Listener
  • 445 Views
  • 2 replies
  • 0 likes
  • 445 Views
  • 2 replies
  • 0 likes

Superuser Contribution Is there a way to get a new Spotify Discover Weekly playlist without waiting a whole week?

As in Topic ....Is there a way to get a new Spotify Discover Weekly playlist without waiting a whole week? I have tried Radio on Discover weekly but it comes with old tracks and I want want clear/new playlist. Is there any way to do it?

  • Newbie
  • As in Topic ....Is there a way to get a new Spotify Discover Weekly playlist without waiting a whole week? I have tried Radio on Discover weekly but it comes with old tracks and I want want clear/new...
  • Novy
  • Moderator
  • 668 Views
  • 3 replies
  • 1 likes
  • 668 Views
  • 3 replies
  • 1 likes

Superuser Contribution Wrong stats? Spotify or DistroKid?

Hi there, I'm an artist here on Spotify. Now, my stats are something about 2,000 streams yesterday, but Distrokid shows me slightly above 4,000 streams for yesterday. Is there something wrong with the stats of Spotify? What happened here? As you can ...

  • Regular
  • Hi there,   I'm an artist here on Spotify. Now, my stats are something about 2,000 streams yesterday, but Distrokid shows me slightly above 4,000 streams for yesterday. Is there something wron...
  • delaypilot
  • Casual Listener
  • 33719 Views
  • 9 replies
  • 0 likes
  • artist
    Distrokid
    problem
    Statistics
  • 33719 Views
  • 9 replies
  • 0 likes

Superuser Contribution 50% of my playlist is unavailable

Hello, I have a premium subscription, and suscribed to Spotify because of its amazing library of k-pop songs. The issue is that since yesterday, 50% of my playlist just gone. Missing bands for me are AOA, Momoland, Blackpink. It's really annoying bec...

  • Casual Listener
  • ...o be sure it's just a bug.   Because I don't see any interest paying that much for a such low quality content. If these bands were removed, it's a real shame, you should send an email or s...
  • grandterr
  • Roadie
  • 1379 Views
  • 13 replies
  • 2 likes
  • 1379 Views
  • 13 replies
  • 2 likes

Solved!!Superuser Contribution MLM Podcast

So, I recently came accross a woman that is making an MLM podcast. Content like this souldn't be allowed as it is used by her to lure more people into her MLM in a subtle way, trying to seduce other women with bettering their lives and achieving fina...

  • Newbie
  • So,   I recently came accross a woman that is making an MLM podcast. Content like this souldn't be allowed as it is used by her to lure more people into her MLM in a subtle way, trying to s...
  • Mihail
  • Spotify Legend
  • 493 Views
  • 1 replies
  • 1 likes
  • 493 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why do song go missing?

HelloThe song began to disappear, such as the ColdSteeze - not so perfect, this is one of my favorite songs. I dont really want to download from the Internet, is there a chance that they will return it? But the most important thing is that if you ent...

  • Casual Listener
  • Hello The song began to disappear, such as the ColdSteeze - not so perfect, this is one of my favorite songs. I dont really want to download from the Internet, is there a chance that they will retur...
  • Eni
  • Moderator
  • 474 Views
  • 3 replies
  • 0 likes
  • 474 Views
  • 3 replies
  • 0 likes

Situation with Kakao M and Playlists

It has been about a week since a bunch of K-Pop songs were removed due to some disagreement between Spotify and Kakao M. I hope Spotify can update us on the situation, and if the songs will ever return, as some users are already cancelling their subs...

  • Casual Listener
  • It has been about a week since a bunch of K-Pop songs were removed due to some disagreement between Spotify and Kakao M. I hope Spotify can update us on the situation, and if the songs will ever retu...
  • 311 Views
  • 0 replies
  • 3 likes
  • 311 Views
  • 0 replies
  • 3 likes

Solved!! My music is under someone else's name

Hello there, I am music producer under name Xenos who has 3 songs on spotify however... I dont have my own page so instead of MY songs being published by ME, they are under some other Xenos. So how can I get my own page and move all songs on it? And ...

  • Casual Listener
  • Hello there, I am music producer under name Xenos who has 3 songs on spotify however... I dont have my own page so instead of MY songs being published by ME, they are under some other Xenos. So how c...
  • AdamDamon
  • Spotify Star
  • 627 Views
  • 1 replies
  • 0 likes
  • 627 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 100 deleted songs on spotify K-pop

My issueDear listeners, there has been a problem that has been bugging me sinds a few days. Spotify had said that the "existing licensing deal" with Kakao M had "come to an end" but it hoped the disruption would be temporary. This is unaccaptable bec...

  • Newbie
  • My issue Dear listeners, there has been a problem that has been bugging me sinds a few days. Spotify had said that the "existing licensing deal" with Kakao M had "come to an end" but it hoped t...
  • CarlosE
  • Moderator
  • 510 Views
  • 1 replies
  • 1 likes
  • K-pop
  • 510 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Being able to comment on songs, albums, and most importantly: playlists

I think it would be cool and draw the Spotify community together if there was a feature on the computer version and phone app version that we could comment on other playlists, message people, and comment on albums and songs.

  • Newbie
  • I think it would be cool and draw the Spotify community together if there was a feature on the computer version and phone app version that we could comment on other playlists, message people, and com...
  • Eni
  • Moderator
  • 897 Views
  • 1 replies
  • 0 likes
  • Albums
    artists
    comment
    cool
    music
    Playlists
    songs
    Spotify
    united
  • 897 Views
  • 1 replies
  • 0 likes