Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65034 Views
  • 48 replies
  • 107 likes
  • 65034 Views
  • 48 replies
  • 107 likes

Is Spotify ever mistaken?

I've read the standard response whenever someone asks the question about missing tracks - "it must be that the recording artist, label or whoever hasn't licenced it and we hope it will come back soon". But is it sometimes that the platform has got it...

  • Newbie
  • I've read the standard response whenever someone asks the question about missing tracks - "it must be that the recording artist, label or whoever hasn't licenced it and we hope it will come back soon...
  • rhrahulhaldar
  • Composer
  • 558 Views
  • 2 replies
  • 1 likes
  • 558 Views
  • 2 replies
  • 1 likes

Solved!! Request korean song

Hello Spotify, If you can add the song West Sea with Han Dong Geun and Jang Hye Jin would be great. https://www.youtube.com/watch?v=ZbhY8JTWJp8 Thanks you for your time.

  • Casual Listener
  • Hello Spotify,   If you can add the song West Sea with Han Dong Geun and Jang Hye Jin would be great.   https://www.youtube.com/watch?v=ZbhY8JTWJp8   Thanks you for your time. &...
  • Emilia_8
  • Community Legend
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mike Oldfield Man on the Rocks

Hi, I don’t know why I can’t play the album of Mike Oldfield, “Man on the rocks” It appears to be like blocked or something, I hope you can help me with this, thank you.

  • Visitor
  • Hi, I don’t know why I can’t play the album of Mike Oldfield, “Man on the rocks”  It appears to be like blocked or something, I hope you can help me with this, thank you.
  • Mario
  • Spotify Legend
  • 724 Views
  • 3 replies
  • 2 likes
  • 724 Views
  • 3 replies
  • 2 likes

Superuser Contribution Choppy play

When I use my blue tooth devices lately they play chopping/pausing play. When I just use the speaker phone or computer the songs play normal. Any tips to solve choppy play or random short stoppage of play?

  • Casual Listener
  • When I use my blue tooth devices lately they play chopping/pausing play. When I just use the speaker phone or computer the songs play normal.  Any tips to solve choppy play or random short stopp...
  • rbell14
  • Casual Listener
  • 789 Views
  • 3 replies
  • 0 likes
  • 789 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lost feature - image edit on playlists

Title says it all. I cannot change the images on my public playlists which is pretty disappointing. Anyone else experiencing this?

  • Visitor
  • Title says it all. I cannot change the images on my public playlists which is pretty disappointing. Anyone else experiencing this?
  • Mario
  • Spotify Legend
  • 575 Views
  • 4 replies
  • 0 likes
  • 575 Views
  • 4 replies
  • 0 likes

Superuser Contribution User vs artist account

Hi there,Just wondering why my user account isnt linked to my artist account. When I sign in, it takes me straight to my user account, then I would have to search my artist account just to get on it.How do I log in straight in to my artist account?

  • Visitor
  • Hi there, Just wondering why my user account isnt linked to my artist account. When I sign in, it takes me straight to my user account, then I would have to search my artist account just to get on i...
  • Mario
  • Spotify Legend
  • 4953 Views
  • 2 replies
  • 3 likes
  • 4953 Views
  • 2 replies
  • 3 likes

Shuffle/ non-shuffle playlist

Recently about 2 weeks ago I started listening to this new playlist that was recommended under Spotify, called 'workout'. Initially for about a week, it was 'non shuffle' (i.e. I could choose which songs to play). However over the past few days, it k...

  • Casual Listener
  • Recently about 2 weeks ago I started listening to this new playlist that was recommended under Spotify, called 'workout'. Initially for about a week, it was 'non shuffle' (i.e. I could choose which s...
  • JadedKitten505
  • Newbie
  • 948 Views
  • 2 replies
  • 0 likes
  • 948 Views
  • 2 replies
  • 0 likes

Superuser Contribution Play unavailable tracks

How to determine in which country inaccessible (unavailable) tracks are available for play them?Is it possible to play them through proxy?

  • Regular
  • How to determine in which country inaccessible (unavailable) tracks are available for play them? Is it possible to play them through proxy?
  • Ivan
  • Spotify Legend
  • 454 Views
  • 1 replies
  • 0 likes
  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add music

They don't have wavy jone$ album with hologram n a lot more, but I guess u get what u get now even if u pay money for service's.

  • Visitor
  • They don't have wavy jone$ album with hologram n a lot more, but I guess u get what u get now even if u pay money for service's.
  • Ivan
  • Spotify Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

Local Files not downloading to iPhone

I've tried everything. I added my music to a playlist (and i've tried with multiple different playlists), been connected to the same network, tried the hotspot option i found on one of the original posts for this, etc. My app is up to date on both my...

  • Casual Listener
  • I've tried everything. I added my music to a playlist (and i've tried with multiple different playlists), been connected to the same network, tried the hotspot option i found on one of the original p...
  • SoundShots
  • Composer
  • 664 Views
  • 3 replies
  • 0 likes
  • 664 Views
  • 3 replies
  • 0 likes

Spotify ad music

Hi,Anybody know where can i find the ad music for Spotify ad played in app with poster ad "3 months free" in Spotify India. Thanks

  • Casual Listener
  • Hi, Anybody know where can i find the ad music for Spotify ad played in app with poster ad "3 months free" in Spotify India.   Thanks    
  • MichaelSawers
  • Regular
  • 853 Views
  • 1 replies
  • 0 likes
  • Spotify Advert
  • 853 Views
  • 1 replies
  • 0 likes

Silent track

Hi People,Somebody knows of a silent track of a few seconds to use in a playlist between the tracks?Thanks!

  • Casual Listener
  • Hi People, Somebody knows of a silent track of a few seconds to use in a playlist between the tracks? Thanks!
  • leorc
  • Newbie
  • 27657 Views
  • 8 replies
  • 7 likes
  • 27657 Views
  • 8 replies
  • 7 likes

Playlists on 2 different devices.

Hello... I have an iMac and an iPhone with Spotify Premium on them. I like to make up my playlists on the iMac. Is there a way to view those playlists on my iPhone? I know I can make playlists on the iPhone, but I would like the iPhone to duplicate t...

  • Visitor
  •   Hello... I have an iMac and an iPhone with Spotify Premium on them. I like to make up my playlists on the iMac.  Is there a way to view those playlists on my iPhone? I know I can make...
  • 346 Views
  • 0 replies
  • 0 likes
  • 346 Views
  • 0 replies
  • 0 likes

I can't play a song

the thing of what's happening is that I wanted to play a song called " Nicotine by Unlike Pluto " the thing is that it won't download and it doesn't play and is available not like the other song that got disable it can be played but it just got skipp...

Screenshot_20200618-064831.png
  • Casual Listener
  • the thing of what's happening is that I wanted to play a song called " Nicotine by Unlike Pluto " the thing is that it won't download and it doesn't play and is available not like the other song that...
  • Eevai
  • Casual Listener
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

Error in track: Nea Dedicated

In the track Dedicated by Nea on the Some Say - EP (not the single) the track turns quiet mid song, at the 2:10 min mark and i just quiet for the rest of the track duration. Link to the track https://open.spotify.com/track/51yvvs3JxTtSQzURy6yJIa?si=R...

  • Casual Listener
  • In the track Dedicated by Nea on the Some Say - EP (not the single) the track turns quiet mid song, at the 2:10 min mark and i just quiet for the rest of the track duration. Link to the track https:/...
  • Billy-J
  • Spotify Star
  • 519 Views
  • 1 replies
  • 0 likes
  • All Platforms
  • 519 Views
  • 1 replies
  • 0 likes

Cant find specific song

looking for specific songs and i cant find them on here 

  • Casual Listener
  • looking for specific songs and i cant find them on here 
  • rhrahulhaldar
  • Composer
  • 651 Views
  • 4 replies
  • 1 likes
  • 651 Views
  • 4 replies
  • 1 likes

Podcast not updated in spotify after edition in soundcloud 15 days ago

I have edited my podcast in Soundcloud 15 days ago but until now it is not updated in spotify. What to do?

  • Newbie
  • I have edited my podcast in Soundcloud 15 days ago but until now it is not updated in spotify.   What to do?
  • MichaelSawers
  • Regular
  • 818 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Podcasts
  • 818 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium doesn’t work

I’ve bought spotify premium with 3 free months. I got the reciept and in my account i got the invoice, but my account is not getting premium. I still can buy premium but without the 3 months free. I’ve tried logging out and in again, and it doesn’t w...

  • Visitor
  • I’ve bought spotify premium with 3 free months. I got the reciept and in my account i got the invoice, but my account is not getting premium. I still can buy premium but without the 3 months free. I’...
  • Mario
  • Spotify Legend
  • 614 Views
  • 1 replies
  • 0 likes
  • 614 Views
  • 1 replies
  • 0 likes