Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65677 Views
  • 48 replies
  • 107 likes
  • 65677 Views
  • 48 replies
  • 107 likes

muddy right channel at start of Supremes song

Right channel is muddy as **bleep** for the first 20 seconds...https://open.spotify.com/track/0BVrvkGtDkhGRBw4DDeBN3?si=KgXcUHtoRVqoOpjJ8eYuqQ

  • Regular
  • Right channel is muddy as **bleep** for the first 20 seconds... https://open.spotify.com/track/0BVrvkGtDkhGRBw4DDeBN3?si=KgXcUHtoRVqoOpjJ8eYuqQ  
  • roamingseer
  • Regular
  • 500 Views
  • 4 replies
  • 0 likes
  • 500 Views
  • 4 replies
  • 0 likes

Superuser Contribution Album musics out of order

Hi! Some albuns I have downloaded are now with its musics out of the right order (first music is not the right one, and so on). The issue is on the album, not on a playlist. How can I fix this?Thanks for the help!

  • Newbie
  • Hi! Some albuns I have downloaded are now with its musics out of the right order (first music is not the right one, and so on). The issue is on the album, not on a playlist. How can I fix this? Than...
  • Peter
  • Spotify Legend
  • 602 Views
  • 1 replies
  • 0 likes
  • 602 Views
  • 1 replies
  • 0 likes

Song titles swapped between disc 1 and 2

https://open.spotify.com/album/4nZ5wPL5XxSY2OuDgbnYdc?si=meJiN8_vTJy395tAWVj92A For instance, the first track of disc 1 says California Girls, but is actually Kokomo (the first track of disc 2). This seems to apply to all 50 songs.

  • Casual Listener
  • https://open.spotify.com/album/4nZ5wPL5XxSY2OuDgbnYdc?si=meJiN8_vTJy395tAWVj92A   For instance, the first track of disc 1 says California Girls, but is actually Kokomo (the first track of disc...
  • Sebasty
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Why can’t play radio feature on some songs? A station doean’t exist?

I’m a premium member. I recently found some rare hit that I really like. But for some songs, radio feature is not available. It says “ a station for this song dosen’t exist right now”, but if not exist, how can I create one? Is there anything missing...

  • Casual Listener
  • I’m a premium member. I recently found some rare hit that I really like. But for some songs, radio feature is not available. It says “ a station for this song dosen’t exist right now”, but if not exi...
  • EMI315
  • Casual Listener
  • 784 Views
  • 1 replies
  • 0 likes
  • EDM
    Radio
    Song Satation
    station
  • 784 Views
  • 1 replies
  • 0 likes

Solved!! Spotify library is full!

Hey everyone! So I tried to save an album today was greeted with this surprising message... Has anyone encountered this before? Is there a reason why Spotify doesn't allow users to have bigger libraries? This is pretty sad for me because I think of m...

Screen Shot 2018-05-03 at 1.43.34 pm.png
  • Roadie
  • Hey everyone! So I tried to save an album today was greeted with this surprising message...   Has anyone encountered this before? Is there a reason why Spotify doesn't allow users to have ...
  • acroson0623
  • Casual Listener
  • 15939 Views
  • 5 replies
  • 3 likes
  • music library
  • 15939 Views
  • 5 replies
  • 3 likes

Like and Don't Play This

I have a few questions I haven't been able to find answers to. 1) When I click "don't play this" from daily mix 1, does that remove the song from ever playing again on Spotify unless I "like" the song again? Or does it only remove it from the current...

  • Casual Listener
  • I have a few questions I haven't been able to find answers to.    1) When I click "don't play this" from daily mix 1, does that remove the song from ever playing again on Spotify unless I...
  • IrwinSchwab
  • Casual Listener
  • 1129 Views
  • 3 replies
  • 2 likes
  • 1129 Views
  • 3 replies
  • 2 likes

Viral 50 & Global 50 South Africa

It has been 4 weeks since y'all launched in South Africa and yet we don't have our own Viral 50 & Top Chat 50 just wanted to know what's up Spotify because the other countries y'all launched in on that day seem to have thier own.

  • Casual Listener
  • It has been 4 weeks since y'all launched in South Africa and yet we don't have our own Viral 50 & Top Chat 50 just wanted to know what's up Spotify because the other countries y'all launched in o...
  • Feminist
  • Regular
  • 1476 Views
  • 5 replies
  • 2 likes
  • 1476 Views
  • 5 replies
  • 2 likes

Royce da' 5'9" - Bar Exam 4 suddenly missing

All his other projects still seem to be there, but this specific mixtape is gone off of his artist page. How come?

  • Newbie
  • All his other projects still seem to be there, but this specific mixtape is gone off of his artist page. How come?
  • -honjkew_1kfg
  • Newbie
  • 1530 Views
  • 2 replies
  • 2 likes
  • 1530 Views
  • 2 replies
  • 2 likes

Having trouble posting to the playlist exchange

It keeps telling me I haven't attached a valid playlist URI - are there any special requirements ? URI seems to work fine in other areas (like this post!) https://open.spotify.com/playlist/5wD8jblRyTTtwYaY39KEEf

  • Newbie
  • It keeps telling me I haven't attached a valid playlist URI - are there any special requirements ?  URI seems to work fine in other areas (like this post!)   https://open.spotify.com/play...
  • Keanu_C
  • Community Legend
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Girlfriend Ruining my Suggestions

Ok, so I love listening to music on Spotify, but sometimes I'm driving with my girlfriend. Now I'm not saying she has bad taste in music, but basically she only likes listening to a very limited list of songs so whenever we're listening together she ...

  • Casual Listener
  • Ok, so I love listening to music on Spotify, but sometimes I'm driving with my girlfriend. Now I'm not saying she has bad taste in music, but basically she only likes listening to a very limited list...
  • Goreflox
  • Casual Listener
  • 948 Views
  • 3 replies
  • 0 likes
  • 948 Views
  • 3 replies
  • 0 likes

Solved!! Jazz, Reggae and Blues fusion from the Cayman Islands

Stuart Wilson brilliantly fuses Jazz, Reggae and Blues into a modern blend of magikal sounds to take listeners on a chilled sonic journey. https://open.spotify.com/user/1170444373/playlist/2YIqeboGvPma9QorcObEGV?si=t_vwb4q1T_SMfIUAiz-njw

  • Regular
  • Stuart Wilson brilliantly fuses Jazz, Reggae and Blues into a modern blend of magikal sounds to take listeners on a chilled sonic journey.    https://open.spotify.com/user/1170444373/play...
  • loveculture100
  • Regular
  • 524 Views
  • 2 replies
  • 0 likes
  • 524 Views
  • 2 replies
  • 0 likes

This is Serious

Hi. Can you add the Australian band TISM (This is Serious Mum) catalogue, please?They used to be Festival Mushroom and at least one album was released by Madman but I'm not sure who owns the back catalogue now.Anywho, they are funny, witty, satirical...

  • Newbie
  • Hi. Can you add the Australian band TISM (This is Serious Mum) catalogue, please? They used to be Festival Mushroom and at least one album was released by Madman but I'm not sure who owns the back c...
  • osornios
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Weird language in Titels

Since a couple of months i saw this language in the titels of songs/ albums how is this possible? And how can i delete it?

  • Casual Listener
  • Since a couple of months i saw this language in the titels of songs/ albums how is this possible? And how can i delete it?
  • Sebasty
  • Community Legend
  • 463 Views
  • 3 replies
  • 1 likes
  • 463 Views
  • 3 replies
  • 1 likes

Artist's followers disappearing and reappearing & wrong related artists

An artist page I manage has been going up and down from 3884 to about 3930 followers, everyday gaining and loosing 20-30 followers in that rage for almost 2 weeks and we cannot understand why. The artist has almost 40k monthly listeners and this has ...

  • Casual Listener
  • ...abatoging her account? Has anyone else had this issue?  Is it a glitch? Please help spotify for artists never responds to emails and our friend at content ops is on vacation.
  • user-removed
  • Not applicable
  • 673 Views
  • 1 replies
  • 0 likes
  • Help
    related artists
  • 673 Views
  • 1 replies
  • 0 likes

Podcast playlist

So I've recently come to an issue. EVerytime I pause the podcast, it starts all over from the beginning. I'm using a SAMSUNG S9+ Premium user here. Not sure what to do

  • Casual Listener
  • So I've recently come to an issue.  EVerytime I pause the podcast, it starts all over from the beginning.    I'm using a SAMSUNG S9+    Premium user here.    ...
  • user-removed
  • Not applicable
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Hey Spotify add song "New Perspective"

Was shocked to see Panic! At The Disco'ssong "New Perspective" wasn't in your library. It's an awesome song pleaseadd please.

  • Newbie
  • Was shocked to see Panic! At The Disco's song "New Perspective" wasn't in your library. It's an awesome song please🙏🏾add please.
  • artful_dodger59
  • Roadie
  • 3556 Views
  • 7 replies
  • 4 likes
  • 3556 Views
  • 7 replies
  • 4 likes

[All Platforms][Discover] Suggestion for spotify to add

I really need your help to make spotify add the song Maybe We Will by Noah Schnacky in the playlist called Baladas Románticas, which belongs to spotify. This song has reached over 220.000 streamings in less than 4 days, and that is a reason why the s...

  • Newbie
  • I really need your help to make spotify add the song Maybe We Will by Noah Schnacky in the playlist called Baladas Románticas, which belongs to spotify. This song has reached over 220.000 streamings ...
  • Jose_M
  • Spotify Star
  • 1175 Views
  • 2 replies
  • 11 likes
  • All Platforms
  • 1175 Views
  • 2 replies
  • 11 likes

Name change?

So I’ve heard that you can’t change your name, but I really hate my name on most things as it has been pretty much the same thing and I hate it. I regret everything.

  • Casual Listener
  • So I’ve heard that you can’t change your name, but I really hate my name on most things as it has been pretty much the same thing and I hate it. I regret everything. 
  • bea_razzy
  • Newbie
  • 511 Views
  • 2 replies
  • 0 likes
  • 511 Views
  • 2 replies
  • 0 likes

What's up with UMG?

Tracks and albums from UMG have lately disappeared out of the blue, almost any genre, any artist, to then suddenly reappear a few weeks later. For instance, half of the catalogue by The Commodores disappeared earlyer this year, but it took a few week...

  • Roadie
  • Tracks and albums from UMG have lately disappeared out of the blue, almost any genre, any artist, to then suddenly reappear a few weeks later. For instance, half of the catalogue by The Commodores di...
  • geirhong
  • Roadie
  • 718 Views
  • 2 replies
  • 1 likes
  • UMG
  • 718 Views
  • 2 replies
  • 1 likes