Announcements
Happy Values Week! Today we celebrate *Respect* in the Spotify Stars Program!

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 67110 Views
  • 48 replies
  • 108 likes
  • 67110 Views
  • 48 replies
  • 108 likes

'GOSPEL' GENRE IS MISSING!

We're confused as to why the genre of gospel music isn't included in the Browse 'Genre & Moods' front page section? Gospel has an array of vibrant & diverse styles such as, hip hop, rhythm, jazz, trap beast, UK grime/rap scene & contemporary, so many...

  • Newbie
  • We're confused as to why the genre of gospel music isn't included in the Browse 'Genre & Moods' front page section?    Gospel has an array of vibrant & diverse styles such as, hip...
  • Jose_M
  • Spotify Star
  • 635 Views
  • 1 replies
  • 0 likes
  • Browse
    genre
    page
    problem
  • 635 Views
  • 1 replies
  • 0 likes

Solved!! ‘Equal Rights’ missing from Popstar Soundtrack

Hello. I noticed today while listening to the Popstar movie soundtrack that the song ‘Equal Rights’ is now missing. The soundtrack is no longer complete. Why is this song missing? Please put it back on. Thank you for your time.

  • Regular
  • Hello. I noticed today while listening to the Popstar movie soundtrack that the song ‘Equal Rights’ is now missing. The soundtrack is no longer complete. Why is this song missing? Please put it back ...
  • Jose_M
  • Spotify Star
  • 1258 Views
  • 11 replies
  • 1 likes
  • 1258 Views
  • 11 replies
  • 1 likes

Solved!! Jazz Radio

I love Spotify, especially the radio, and you're coming up with great music for my various indie/rock stations, but I've noticed my jazz radio here lacks the same spot-on content. Gotta say Pandora nails e.g. the Bill Evans station, where Spotify's B...

  • Casual Listener
  • I love Spotify, especially the radio, and you're coming up with great music for my various indie/rock stations, but I've noticed my jazz radio here lacks the same spot-on content.  Gotta say P...
  • Jose_M
  • Spotify Star
  • 1169 Views
  • 6 replies
  • 0 likes
  • 1169 Views
  • 6 replies
  • 0 likes

multiple artists sharing one page

Mornin', 2 artists i sometimes listen to have mixed up artist page, wich is kinda annoying.. dunno if thats suposed to be that way: Myra:https://open.spotify.com/artist/2dG1qw6huuUNKoX3Z7vUbH myra is a id say metalcore band but there is also a pop si...

  • Newbie
  • Mornin',   2 artists i sometimes listen to have mixed up artist page, wich is kinda annoying.. dunno if thats suposed to be that way:   Myra: https://open.spotify.com/artist/2dG1qw6huu...
  • Silverpaladin77
  • Casual Listener
  • 637 Views
  • 2 replies
  • 2 likes
  • 637 Views
  • 2 replies
  • 2 likes

Wrong Album to Anthrax 2018

you annouced a wrong album for an artist https://open.spotify.com/album/0eC1L2td8BRvozKrekSumC?si=-r4VmjNiTqONuifXybe9bw there is no album for this band under the name : Rich Thoughts Poor Habits 3and the Artist is a Metal Band not a Rap Band this is...

  • Casual Listener
  • you annouced a wrong album for an artist   https://open.spotify.com/album/0eC1L2td8BRvozKrekSumC?si=-r4VmjNiTqONuifXybe9bw   there is no album for this band under the name : Rich Though...
  • RavenOfDeath
  • Casual Listener
  • 798 Views
  • 2 replies
  • 2 likes
  • Wrong album content
  • 798 Views
  • 2 replies
  • 2 likes

Large multi Mixed download

I would like to find a pre made mix of music to down load... all genres ( can delete songs i dont like ) is this possible? i dont have the time to download multiple albums and songs to make a compilation.. i would like to fill up a 16gb card for musi...

  • Casual Listener
  • I would like to find a pre made mix of music to down load... all genres ( can delete songs i dont like ) is this possible? i dont have the time to download multiple albums and songs to make a compila...
  • osornios
  • Spotify Star
  • 639 Views
  • 3 replies
  • 0 likes
  • All Platforms
    music
  • 639 Views
  • 3 replies
  • 0 likes

nino katamadze. Why isn't her music not available anymore?

I am a follower and admirer of nino katamadze. Her music was available before but it is gone now. Any news?

  • Casual Listener
  • I am a follower and admirer of nino katamadze. Her music was available before  but it is gone now. Any news? 
  • LlukKas
  • Composer
  • 872 Views
  • 2 replies
  • 1 likes
  • 872 Views
  • 2 replies
  • 1 likes

presale code

Does anybody know what is the preale code for First Aid Kit in the greek theatre in LA on september 26th?

  • Newbie
  • Does anybody know what is the preale code for First Aid Kit in the greek theatre in LA on september 26th? 
  • vzfm2s
  • Music Fan
  • 511 Views
  • 1 replies
  • 0 likes
  • 511 Views
  • 1 replies
  • 0 likes

#ThrowbackThursday playlist 2018/06/21

Hi, looking the track list for the official #ThrowbackThursday playlist starting 2018/06/21 that was just replaced a few hours ago.It was a bunch of 90s hip hop, people like fatman scoop etc. I live in Australia, not sure if that makes a difference.A...

  • Newbie
  • Hi, looking the track list for the official #ThrowbackThursday playlist starting 2018/06/21 that was just replaced a few hours ago. It was a bunch of 90s hip hop, people like fatman scoop etc. I liv...
  • vzfm2s
  • Music Fan
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

Genre Dailymix

When i started with spotify i had to choose two diffrent genres of music. The daily mixes ares based on that genre. Well the last year my taste of genre have changed. Can i reset or change the genre for the dailymixes?

  • Newbie
  • When i started with spotify i had to choose two diffrent genres of music. The daily mixes ares based on that genre. Well the last year my taste of genre have changed. Can i reset or change the genre ...
  • musicajet
  • Composer
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

American musical not available

Bat BoySpring AwakeningTick, tick, boom been searching for these and can’t seem to play them in the UK!!!! It’s poo!

  • Regular
  • Bat Boy Spring Awakening Tick, tick, boom   been searching for these and can’t seem to play them in the UK!!!! It’s poo!
  • Craigjones88
  • Regular
  • 390 Views
  • 2 replies
  • 0 likes
  • 390 Views
  • 2 replies
  • 0 likes

2 missing albums available everywhere else

Heyho, I know that availability for albums is a license thing and you have limited influence but I wanted to ask for two particular albums which are available on other streaming platforms for me but not on spotify for some reason. "Welcome Home Armag...

  • Casual Listener
  • Heyho,   I know that availability for albums is a license thing and you have limited influence but I wanted to ask for two particular albums which are available on other streaming platforms fo...
  • TouKing
  • Casual Listener
  • 1578 Views
  • 3 replies
  • 0 likes
  • 1578 Views
  • 3 replies
  • 0 likes

Solved!! Why you can’t constantly skip and play a certain song when you want to

If you can’t skip as many times as you want or can’t play one song that is on a playlist ITS BECAUSE YOU DONT HAVE SPOTIFY PREMIUM. I HIGHLY recommend getting Spotify premium it’s gives you so much more to Spotify. Hope this helped you question leave...

  • Newbie
  • If you can’t skip as many times as you want or can’t play one song that is on a playlist ITS BECAUSE YOU DONT HAVE SPOTIFY PREMIUM. I HIGHLY recommend getting Spotify premium it’s gives you so much m...
  • Jose_M
  • Spotify Star
  • 687 Views
  • 1 replies
  • 0 likes
  • Help
  • 687 Views
  • 1 replies
  • 0 likes

Watch the Throne - Jay Z, Kanye West

The Album "Watch the Throne" by JayZ and Kanye West was back last week on Spotify. Now it's gone again? https://open.spotify.com/album/4P63UgNDUcF11MnWzyvVrh?si=hA8ENMilR7SFCzZXAKlo6A

  • Casual Listener
  • The Album "Watch the Throne" by JayZ and Kanye West was back last week on Spotify. Now it's gone again?   https://open.spotify.com/album/4P63UgNDUcF11MnWzyvVrh?si=hA8ENMilR7SFCzZXAKlo6A
  • Nico
  • Community Legend
  • 4587 Views
  • 2 replies
  • 1 likes
  • 4587 Views
  • 2 replies
  • 1 likes

Add songs

If you can you guys should add "it's ok" by the sunglows I would appreciate it

  • Newbie
  • If you can you guys should add "it's ok" by the sunglows I would appreciate it 
  • Billy-J
  • Spotify Star
  • 277 Views
  • 1 replies
  • 1 likes
  • 277 Views
  • 1 replies
  • 1 likes

Why was Spotify running removed?

Was it costing Spotify any extra money to keep this feature going? Why would you alienate an entire group of your customer base by removing this feature? Please bring back running! You are affecting people's health by removing it.

  • Newbie
  • Was it costing Spotify any extra money to keep this feature going? Why would you alienate an entire group of your customer base by removing this feature? Please bring back running! You are affecting ...
  • MelioraOptimus
  • Casual Listener
  • 2869 Views
  • 2 replies
  • 2 likes
  • 2869 Views
  • 2 replies
  • 2 likes

Solved!! The Velveteins

Ok, so there is an album from the velvetiens that have one of my FAVOURITE songs in it, spotify?? come on! click the link to listen to the song https://www.youtube.com/watch?v=ezo26btp-jo it's so good and i wish i could listen to it! someone help me ...

  • Casual Listener
  • Ok, so there is an album from the velvetiens that have one of my FAVOURITE songs in it, spotify?? come on! click the link to listen to the song https://www.youtube.com/watch?v=ezo26btp-jo it's s...
  • user-removed
  • Not applicable
  • 606 Views
  • 3 replies
  • 0 likes
  • 606 Views
  • 3 replies
  • 0 likes

Track not available in Australia

So was listening to Soul Makossa spotify:track:25JpF1myYo96Als2HrXtgL the other day. Go to play today and all of a sudden I get a message that this track is no longer avaliable in Australia. This isnt the first time this has happend. Seems to be occu...

  • Casual Listener
  • So was listening to Soul Makossa spotify:track:25JpF1myYo96Als2HrXtgL the other day. Go to play today and all of a sudden I get a message that this track is no longer avaliable in Australia. Thi...
  • user-removed
  • Not applicable
  • 2410 Views
  • 2 replies
  • 0 likes
  • 2410 Views
  • 2 replies
  • 0 likes