Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 62878 Views
  • 47 replies
  • 107 likes
  • 62878 Views
  • 47 replies
  • 107 likes

Franz Ferdinand at Wiltern Pre-sale Code???

I am trying to get tickets for Franz Ferdinand at the Wiltern but Spotify has not sent me a code. They are pretty notorious for sending them out several hours after the pre-sale starts. Anybody have it yet??

  • Newbie
  • I am trying to get tickets for Franz Ferdinand at the Wiltern but Spotify has not sent me a code.  They are pretty notorious for sending them out several hours after the pre-sale starts.  A...
  • ChuckBuick
  • Casual Listener
  • 1097 Views
  • 3 replies
  • 0 likes
  • 1097 Views
  • 3 replies
  • 0 likes

Another post with missing tracks on albums

Hi! "Coheed and Cambria - In Keeping Secrets Of Silent Earth: 3" have two tracks missing. https://open.spotify.com/album/4bWNRlFNPyNxtKYlgLZO1gSum 41's album "Chuck (Int'l)" have a track called Noots that isn't available, but the rest of the album is...

  • Music Fan
  • Hi!   "Coheed and Cambria - In Keeping Secrets Of Silent Earth: 3" have two tracks missing. https://open.spotify.com/album/4bWNRlFNPyNxtKYlgLZO1g Sum 41's album "Chuck (Int'l)" have a track...
  • 800 Views
  • 0 replies
  • 1 likes
  • 800 Views
  • 0 replies
  • 1 likes

Could there be a discover weekly playlist by genre?

Hey, I listen to meditation style music, very relax and not upbeat.But I also listen to trance/house/techno/indie. However, my weekly discover only has piano music (which it learnt from my meditation genre music, I assume). Any way to be able to have...

  • Casual Listener
  • Hey,   I listen to meditation style music, very relax and not upbeat. But I also listen to trance/house/techno/indie.    However, my weekly discover only has piano music (which it...
  • Sebasty
  • Community Legend
  • 691 Views
  • 1 replies
  • 0 likes
  • 691 Views
  • 1 replies
  • 0 likes

See this topic!!!Fast!!!

https://m.youtube.com/watch?v=UfTtY82FNX4Add this song on spotify fast please or i don't rebuy my premium account!!!ahahah

  • Newbie
  • https://m.youtube.com/watch?v=UfTtY82FNX4 Add this song on spotify fast please or i don't rebuy my premium account!!!ahahah
  • Sebasty
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Why Do I Not Have Related Artists?

I make music as Bedrooms (which I'm shamelessly plugging and you all should check it out) and I don't have any related artists. I've had over 200 monthly listeners at one point and I still don't have related artists. Any reason for this? Here's the a...

  • Music Fan
  • I make music as Bedrooms (which I'm shamelessly plugging and you all should check it out) and I don't have any related artists. I've had over 200 monthly listeners at one point and I still don't have...
  • 506 Views
  • 0 replies
  • 1 likes
  • 506 Views
  • 0 replies
  • 1 likes

New feature this morning

I was heading to work so I had to press I'm driving when this new blue feature popped up while I was beginning to listen in the car, now I can't find the feature. Does anyone know how to activate it or knows anything about it? I don't remember the na...

  • Newbie
  • I was heading to work so I had to press I'm driving when this new blue feature popped up while I was beginning to listen in the car, now I can't find the feature. Does anyone know how to activate it ...
  • JackBeau
  • Composer
  • 407 Views
  • 1 replies
  • 0 likes
  • new feature
  • 407 Views
  • 1 replies
  • 0 likes

SPOTIFY PRESENTS: A NIGHT AT THE ASYLUM

Does anyone know if it's still possible / how to get on the RSVP list for Spotify's event on Thursday, October 26th in Los Angeles? They have such a great lineup! Not to mention the horror aspect Event in question:https://www.eventbrite.com/e/spotify...

  • Newbie
  • Does anyone know if it's still possible / how to get on the RSVP list for Spotify's event on Thursday, October 26th in Los Angeles? They have such a great lineup! 😮 Not to mention the horror aspect ...
  • 1158 Views
  • 0 replies
  • 0 likes
  • 1158 Views
  • 0 replies
  • 0 likes

Related artists shenanigans - could someone from the Spotify team look into this?

Hi, I was wondering if someone from the Spotify team could look into Related Artists for my artist profile. We average about 800 monthly listeners, are on a few playlists etc, but yet for some reason we have literally one related artist. I think some...

  • Regular
  • Hi, I was wondering if someone from the Spotify team could look into Related Artists for my artist profile.   We average about 800 monthly listeners, are on a few playlists etc, but yet for so...
  • sandtimerband
  • Regular
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

The Cliks snakehouse album track names don't match the songs

For some reason the songs only on this album seem to be one track out. From what I can work out the correct titles for each song are the next track on the album. This is also an issue on their single release of Complicated as one of the tracks is the...

  • Casual Listener
  • For some reason the songs only on this album seem to be one track out. From what I can work out the correct titles for each song are the next track on the album. This is also an issue on their single...
  • Leonardo
  • Roadie
  • 682 Views
  • 3 replies
  • 0 likes
  • Android
    Desktop
  • 682 Views
  • 3 replies
  • 0 likes

Verified Artist Account - My Album Isn't Listed

This account is linked to my verified artist account Liotta. "The World Won't Wait For You" by Liotta is no longer listed under the artst Liotta at all. A couple weeks ago I noticed that when clicking for the artist Liotta our release is no longer li...

  • Casual Listener
  • This account is linked to my verified artist account Liotta. "The World Won't Wait For You" by Liotta is no longer listed under the artst Liotta at all.   A couple weeks ago I noticed that whe...
  • Maxim
  • Spotify Star
  • 1185 Views
  • 5 replies
  • 0 likes
  • album not listed
    artist
    verified artist
  • 1185 Views
  • 5 replies
  • 0 likes

2000s and 2010s is not the same

I'm so tired of spotify making playlists claming that it's 2000s music but then they're taking it with, for example Drakes song "started from the buttom" from year 2013. The music that was released between 2000 and 2009 is 2000's music and music wich...

  • Newbie
  • I'm so tired of spotify making playlists claming that it's 2000s music but then they're taking it with, for example Drakes song "started from the buttom" from year 2013. The music that was released b...
  • 329 Views
  • 0 replies
  • 1 likes
  • 329 Views
  • 0 replies
  • 1 likes

Solved!! Songkick data appears on wrong artist page- could a Spotify moderator please look into this?

Greetings - songkick concert data of my artist appears on other artist profile (not on mine).It appears on:https://open.spotify.com/artist/3CUAB0MeaaanodyjOkdPx1And should appear here:https://open.spotify.com/artist/3UPgMxJ9klyJ9RhatIEjpl My songkick...

  • Regular
  • Greetings - songkick concert data of my artist appears on other artist profile (not on mine). It appears on: https://open.spotify.com/artist/3CUAB0MeaaanodyjOkdPx1 And should appear here: https:/...
  • DellaSquare
  • Roadie
  • 1004 Views
  • 6 replies
  • 1 likes
  • 1004 Views
  • 6 replies
  • 1 likes

How do I report a skipping track?

I posted this elsewhere in help, but I think it may have been the wrong area, so here goes! Been listening to this track - and it's about to get more popular, as it's featured in upcoming film Carol (2015). It's skips at 0:18, and then regularly thro...

  • Music Fan
  • I posted this elsewhere in help, but I think it may have been the wrong area, so here goes!  Been listening to this track - and it's about to get more popular, as it's featured in upcoming fi...
  • gc1975
  • Casual Listener
  • 1335 Views
  • 3 replies
  • 0 likes
  • Glitch
    glitching
    skip
    skipping
    track problem
  • 1335 Views
  • 3 replies
  • 0 likes

Advertising on Spotify

Hello all, how can I advertise in a 10KM radius around my local business using spotify ? Does Spotify offer this service? Thanks

  • Newbie
  • Hello all, how can I advertise in a 10KM radius around my local business using spotify ? Does Spotify offer this service? Thanks
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Entire playlist missing all songs and replaced with weird german files

I have multiple playlists. My biggest one had been the starred playlist with over 1000 songs on it. I believe it was 3 days ago, and although I had been listening to the playlist the day before, when I logged on I noticed the starred playlist was gon...

messed up playlist.png
  • Casual Listener
  • ...hat, through the process of manually making a new playlist, I noticed certain songs have disappeared. I'm already aware of content disappearing do to technical and legal reasons. But some of songs t...
  • Deebee1337
  • Newbie
  • 1882 Views
  • 6 replies
  • 1 likes
  • 1882 Views
  • 6 replies
  • 1 likes

Combine artists/songs that use native alphabet or anything that indicate same artists/song.

It kinda irritating to search different name for the same artists or songs. eg Davichihttps://open.spotify.com/artist/3g32vaA54K92Ix9Q26bHgbhttps://open.spotify.com/artist/4z6yrDz5GfKXkeQZjOaZdq>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>Aileehttps:/...

  • Music Fan
  • It kinda irritating to search different name for the same artists or songs.   eg   Davichi https://open.spotify.com/artist/3g32vaA54K92Ix9Q26bHgb https://open.spotify.com/artist/4z6yr...
  • dreams_gumi
  • Newbie
  • 334 Views
  • 1 replies
  • 1 likes
  • 334 Views
  • 1 replies
  • 1 likes

Connected to Unknown Artist

I have two artists I would like to manage. One is myself (my solo project - Noshi), and the other is my band (Nihil Admirari). I was curious about the artist verification process, and when I went to do it with my email address, I realized I had alrea...

  • Newbie
  • I have two artists I would like to manage. One is myself (my solo project - Noshi), and the other is my band (Nihil Admirari). I was curious about the artist verification process, and when I wen...
  • Maxim
  • Spotify Star
  • 583 Views
  • 1 replies
  • 0 likes
  • artist verification
    wrong artist
  • 583 Views
  • 1 replies
  • 0 likes

Music Disappearing

I just want to know why Sloppy Toppy by Migos is no longer on Spotify, and also why Travelin' Soldier by Dixie Chicks is gone also.

  • Newbie
  • I just want to know why Sloppy Toppy by Migos is no longer on Spotify, and also why Travelin' Soldier by Dixie Chicks is gone also. 
  • Music40
  • Newbie
  • 935 Views
  • 1 replies
  • 1 likes
  • music
  • 935 Views
  • 1 replies
  • 1 likes

related music doesn't play songs by women

i started on a Faith Hill and Tim McGraw single and then just let spotify play "related music" afterwards and it has yet to play another song by a woman. It just keeps playing more guys.

  • Newbie
  • i started on a Faith Hill and Tim McGraw single and then just let spotify play "related music" afterwards and it has yet to play another song by a woman. It just keeps playing more guys.
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes